Customer Service Sales
Resume:
Evelin V. Garay
*** **** ****** *****, ******, CA 92376
E-mail: ******.*****@*****.***
WORK
EXPERIENCE Goya Foods Inc., California Branch 07/200
Sales Dept. Assistant 7 -
10/201
Input price changes and promotions in AS/400 system. 2
Analyze, calculate, correct and dispute invoice
discrepancies.
Email, fax, and mail forms to vendors and customers.
Prepare verify and submit forms to vendors and new
customers.
Update product catalogs, with current product,
pricing and deals information.
Received and follow up emails and calls.
Provide support to inside peers and outside sales
reps teams.
Prepare, review and submit basic Plano grams for
chains.
Daily use of Microsoft Word/Excel/AS/400/& Spaceman.
Print, review and coordinate with other departments
returns/credit memos
Enter and follow up purchase orders.
Schedule appointments and track schedule shipping
dates.
Provide customers with accurate information such as;
pricing, promotions, delivery, availability, credits 03/200
and order placement. 5-02/2
Prepare reports for supervisors 007
Meet deadlines and chain requirements
Performed other duties as needed it
Golden Service Realty
Loan Processor/Receptionist
Prepare, verify, and examine information and type
loan applications, closing documents, and letters.
Assemble and compile documents for loan closings
such as title abstracts, opening escrow, insurance
forms, and loan forms, copy, and sort and file
records of office activities, business transactions
and other activities.
Calculate, review and correct errors on interest,
principal, payment, and closing cost, using
computers or calculators.
Knowledge in Option arm, Alt A, and Suprime Loans
Clear all the prior to approval, loan docs' and
funding conditions. 10/200
Contact customers by mail, telephone, or in person 2-02/2
concerning acceptance or rejection of application. 005
Submit loan applications to lenders for underwriting
approval
Answer telephones, bookkeeping, direct calls and
take messages
Open, sort and route incoming mail, answer
correspondence, and prepare outgoing mail.
Getting information, and communicating with peers,
and persons outside the organization.
Bills Burger's Restaurant
Cashier/Waitress
Interact with customers to ensure their enjoying
their meals
Receive payments, issue receipts, refunds, credits,
or change due to customers.
Count money in cash drawers at the beginning of
shifts to ensure that amounts are correct and that
there is adequate change.
Greet customers entering establishments and maintain
clean and orderly checkout areas.
Resolve customer complaints, answer questions, and
provide information on procedures or policies and
daily deals.
Prepare checks that itemize and total meal costs and
sales taxes.
PROFESSIONAL Rio Hondo College 2003
EDUCATION A.S. Liberal Arts Degree
Mountain View High School
High School GE Diploma 1999
CERTIFICATES El Monte Rosemead Adult School/ Business Education 2007
Customer Service Certificate & Data Entry
Century Twenty One- Primetime
Real State Principles Certificates 2006
JCS Mortgage Banking School
Loan Processing/Origination Certificate 2005
PERSONAL Bilingual English/Spanish
SKILLS Detail oriented with an ability to multitask
Dedicated to excellence in performance
Quick learner, social perceptiveness
Team player
Additional Information Upon Request
Contact this candidate