Customer Service Medical Billing
Resume:
Shelly S. King
Los Angeles, California 90007
*********@*****.***
JOB OBJECTIVE
Seeking a cash handling position with a company that will utilize my customer service skills, professionalism, as well as offer growth and advancement.
SKILLS AND ABILITIES
• Customer Service • Cash Handling
• Computer Literate • Work Independently
• Payment Processing • Working with the public
• Take and enter orders • Use of office machines
WORK EXPERIENCE
Monarch Medical Group
Beverly Hills, California
Collector August 2012 – October 2012
Negotiated unpaid workman’s comp. Doctor bills with insurance Adjuster’s and Attorney’s, checking insurance status and following court cases for settlements, filing appeals, applying liens, settling cases before court hearings, and processing payments.
Loomis Los Angeles, California
Lead Teller May 2005 – November 2007
Processed all client orders via email fax as well as standard and emergency orders, prepare, strap, verify, and package currency in specifics to orders, balanced all accounts before close of shifts, placed all orders for coin room, cross trained new employee’s, conducted weekly production reports, and printed all labels and order tickets for shipment.
Sam’s Club Corona, California
Cashier/ Customer Service March 2001 – October 2003
Worked as a frontline cashier servicing over 200 customers daily, provided quality customer service, accepted payments for club cards ad accounts, processed customer returns, cross sell store products, warranties, memberships, and opened and closed cash register.
EDUCATION
United Education Institute Gardena, California 2012
Medical Billing - Certificate May 2012
Santa Monica Community College Santa Monica, California
General Courses Completed August 1999 – June 2001
George Washington Preparatory High Los Angeles, California
General Education Diploma June 1998
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