Customer Service Manager

Samantha Cramer

***C Woodcreek Drive

Bolingbrook, Illinois 60440

708-***-****

**********@*****.***

Summary of Attributes

• Able to get along well with coworkers and accept supervision.

• Willing to try new things and am interested in improving efficiency on assigned tasks.

• Concerned with quality. My work is orderly and attractive.

• Like to see things completed correctly and on time.

• Excellent attendance record.

• 30 WPM

Experience

In Vivo BVA, Chicago Illinois 2009-2013

Assistant Field Manager

• Managing and training employees

• Working with clients (Kimberly Clark, Campbell's, Unilever…)

• Conducting survey’s

• Recruited over the phone and outside in person

• Working with Microsoft word, excel, and outlook

• Managing money

• Clerical duties (answering phones/emails…)

• Use/knowledge of POG’s (setting shelves)

Sam’s Club, Northlake Illinois 2007-2008

Store Associate

• Customer service

• Assist customers in the bakery

• Cash register

• Lift heavy boxes/items

Education

Noble Street Charter High School 2002-2006

• National Honor Society

• Rugby

Joliet Junior College 2013-Present

• Healthcare Administration

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