Denise Fernandez
Miami Lakes, FL. 33016
***************@*****.***
OBJECTIVE:
To obtain a upgraded position in a successful company by applying my hard work ethic and
dedication with a growing company to achieve optimum utilization of its resources and
maximize the company as a whole.
SUMMARY OF QUALIFICATIONS:
• Ability to speak, write, and read Spanish in a fluent manner.
• Proficient using a wide variety of business productivity software (Windows & Mac
Environments) including all Microsoft Office products (Excel, Word, Access, etc.)
• Athletic, high-energy personality with the ability to multi-task.
• Ability to work extended hours and events.
• Excellent team builder with a proven ability to maximize available resources to
deliver projects on time with high revenue outcomes.
EDUCATION:
• Monsignor Edward Pace High School 2007- 2011 with a 3.0 GPA
• Miami Dade College 2011- Present
EXPERIENCE:
Pier 1 Imports: Sales Associate and Team Leader
Plantation, FL March 2012- Present
• Ran the store from afternoon shift until closing hours and manage the
employees associated with the night shift.
• Help customers find items within the store.
• Handle the cash register and closed the store down balancing out the register.
• Sell credit cards to clients that are associated with the store.
• Answer phone and deal with client issues and requirements.
Receptionist and Front Desk Specialist
City of Hialeah Gardens Parks and Recreation, Hialeah, FL February 2011-
January 2012
• Handled paid invoices that dealt with payments for the park.
• Documented customer data into system for registrations and party rentals.
• Created and executed multiple projects via Excel and Word for sport
registrations and credit card information.
• Arranged party rentals in the park and banquet halls.
Answered telephone calls from park directory line.
•
Maintained tracking system for baseball, basketball, and flag football
•
registrations.
• Increased productivity via face to face and telephone interaction with clients.
REFERENCES:
Available upon request.