Alaina Castillo
* *********** ****. ****** ****, NJ 08003 . Mobile 409-***-****
Email: ***********@*****.***
Experienced higher education professional with an extensive background in
academics and student services
Summary of Qualifications
. Possess over 11 years of experience in healthcare relationship
building and business development
. Career Services and Student Services experience in both traditional
institutions and career training proprietary intuitions
. Direct supervision of personnel staff and evaluation
. Student recruitment/retention experience for allied health professions
Experience
Senior Clinical Placement Manager, Kaplan University, Fort Lauderdale, FL
07/09-Present
(Remote Position)
. Provide training for new clinical placement employee hires
. Direct supervisor for three Clinical Placement Managers
. Manage allied health clinical student rotations at multiple sites in
an assigned territory
. Establish and maintain relationships with clinical sites for the
appropriate Health Sciences program within an assigned region for
medical assisting, medical office management, and health information
technology programs
. Meet with c-level executives to promote the clinical placement program
and negotiating contracts/affiliation agreements
. Collaborate with the Assistant Dean of Clinical Placement and Clinical
Analyst Manager to analyze, target, and market Kaplan University
clinical programs to geographic areas that hold heavy concentrations
of Health Sciences students
. Ensure that all clinical relationships established meet accreditation
and other applicable requirements
. Monitor the progress of clinical students through collaboration with
faculty and the teaching of externship courses
. Assist with improving student retention
. Implement AAMA (American Association of Medical Assistants) required
graduate and employer surveys
. Daily use of Microsoft Office and Salesforce software
Adjunct Professor /Cheerleader Advisor, Eureka College, Eureka, IL
08/08-12/09
. Facilitated freshman seminar courses
. Designed curriculum for course and organize community service projects
for the students
. Coordinated cheerleader practice and routines
Director of Career Services, Eureka College, Eureka, IL
08/08-08/09
. Managed all functions of career services including: career counseling;
internship program, major and career exploration, job search
strategies, graduate school exploration, facilitated career workshops,
and gave classroom presentations
. Collaborated with faculty, staff, college administrators, and
employers in the coordination and offering of comprehensive career
resources and services
. Supervised two full-time Career Services employees and one work-
study student
. Updated the Career Services website content and oversee all on-
line career resources
. Collected and maintain data and records of all career services
functions for multiple reporting and evaluative purposes
. Responsible for overseeing departmental budget
. Developed surveys to access student learning outcomes
. Assisted students with preparation for GMAT, GRE, and
LSAT exams
. Participated and assist with Graduation, Jump Start,
and Orientation activities
. Maintained a listing of community service opportunities and promote
value of volunteer activities to the student body
. Coordinated internship/career fairs, and career orientated info
sessions on campus
Adjunct Faculty/Continuing Education Dept., Lamar University, Beaumont,
TX 01/03-12/04
. Instructed continuing education courses; Microsoft Office 2000,
Keyboarding, QuickBooks, and Introduction to Windows XP
. Designed course curriculum and syllabus
Career Services and Student Services Coordinator/Professional Career
Development Instructor, Kaplan College 01/02-08/08
(Formerly; Texas Careers) Beaumont, TX
. Increased placement percentage from 40% to 82% within six months of
employment
. Solicited area businesses and assisted employers with their hiring
needs
. Assisted Computer Networking and Programming graduates with permanent
job placement
. Placed allied healthcare professionals (medical assistant, medical
office management, and dental assisting students) in externship sites
and assisted them with job placement upon completion of externship
. Trained new Career Services Coordinators in the Houston, TX region
. Counseled students who were at risk for withdrawing from the
institution
. Served as acting director in the absence of the
director
. Maintained academic files and accurate record
keeping
. Implemented strategies to reduce retention rates, developing new
externship sites, and higher job placement percentages
. Prepared monthly and annual statistic reports for Council of
Occupational Education accreditation (COE) and Texas Workforce
Commission
. Instructed Professional Career Development course which included:
career correspondence, professionalism skills, and interviewing skills
. Assisted students with resolving personal issues such as childcare;
transportation, housing, and scheduling tutorials
. Coordinated new student orientation, job fairs, feasibility studies
for new programs, and commencement
. Utilized CampusVue system
Education Master of Science in Higher Education/College Administration &
Leadership Graduated May 2009
Bachelor of Science in Management/Human Resources
Graduated August 2007
Associate of Applied Science in Business Administration
Graduated September 2005
Kaplan University, Davenport, IA
Memberships ISCPA (Illinois Small College Placement Association)
08/08-12/09
. Served as Co-Chair for the annual Career Fest
. Assisted with other annual association events, Fall Interview Day
and Teacher Fest
. Occasionally recorded minutes and created agenda for monthly
meetings