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Sales Customer Service

Location:
Bangalore, KA, India
Salary:
3lakhs
Posted:
May 07, 2013

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Resume:

Curriculum Vitae

Student's Name: Sajib Ghosh

Email ID: *****.*******@*****.***

Cell no.: +91-767*******

PGPM: Marketing, HR

Degree: BBA (H)

Career Objective

Seeking a challenging position within an organization where I will get

adequate opportunities to contribute & impart my knowledge and skills in

order to achieve efficiency & career growth.

Projects and Assignments

Summer Internship Project

Organization : KHT Agencies Pvt. Ltd.

Tenure : 14 Weeks

Title : A Report on "Sales Process of SML ISUZU School Bus by

KHT

Agencies Pvt. Ltd."

Description of Project

The project report includes the sales process, customer expectations and

post purchase behavior of the existing customers in Bangalore. I carried

out a survey with the help of Questionnaire and made cold calls to gather

information of the potential customers, their expectations and post-

purchase behavior of SML ISUZU's existing customers. Later I got the

opportunity to team up with an experienced and talented sales executive of

the company to visit the potential customers, educate them about the

products & its benefits, convince them and finally close the deal. We did

provide loan assistance from several banks and financial institution.The

report will help the company to improve customer service, increase customer

satisfaction and performance of the sales representatives. I did acquire

Marketing & Selling skills, Time Management, Listening & Negotiation skills

in the field of Personal Selling.

Additional Projects

Organisation : Soma Ceramics Pvt. Ltd.

Title : Training and Development

Tenure : February 2010 to April 2010

Work Experience

1. Organization: ICICI SECURITIES LTD

Tenure : APRIL 2012- AUGUST 2012

Designation : Management Trainee

2. Organization : Fleming India Management Services

Tenure : October 2012- Present

Designation : International Sponsorship Executive

Academic Profile

Course & College/Institute & Year of Percentage

Specializatio Board/University Passing Marks/

n CGPA

PGPM IBS Bangalore 2012 6.46

BBA (H) West Bengal University of Technology 2010 7.28

PUC / XII Std Julien Day School, ISC, New Delhi 2007 70.6%

SSLC / X Std Julien Day School, ICSE, New Delhi 2005 61.2%

Extra & Co-curricular Achievements

> Sports captain of the school-(2006-07)

Led the School Football team in ALL INDIA TTIS Football Tournament.( Runners Up

2006-07, 3rd Place 2005-06)

Led the Hockey team in Bengal Hockey Association (BHA), 3rd Division & Inter

School Hockey Tournament

Won several trophies and medals in Inter school, Inter branch & Inter House

Athletics and Sports Meet (200m,400m, Relay Race, Football, Cricket Etc)

Participated in Intra-collegiate Management Fest (Manthan) IBS Bangalore

Member & Co-Coordinator of the HR Vertical in Inter-college Management Fest

(Tarkash), IBS Bangalore

Received Merit Certificate for securing higher marks in school

Member of the Eco-club in school

Personal Profile

Gender: Male

State: Jharkhand

DOB: 19/07/1987

Languages known: English, Bengali, Hindi

References

Mr. Rajiv Das

Senior Sales Manager

Fleming India Management Services

*****.***@***********.***

+91-984*******

Sajib Ghosh



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