Assistant Executive

SYLVIA ROSALES

PHONE – 972-***-****

Email *********@*****.***

PROFILE

A dedicated highly organized bilingual, Skip tracing/ Collection Professional recognized as an outstanding team member, as well as an independent worker. Proven ability to communicate and develop effective working relationship with customer and coworkers. Reputation as a creative and skilled problem solver. I can achieve superior results.

OBJECTIVE:

To obtain a skip tracing/collection position with a strong growing agency utilizing my experience and background in management. Call center, administrative to assist in the achievement of the company’s goals and objectives.

SUMMARY OF QUALIFCATIONS

Developed ability to work in a fast-paced, high-pressure environment.

Self-motivated able to set effective priorities and implement decisions to achieve immediate and long-term goals and meet operational deadlines.

Developed interpersonal skills; dealt with a diversity of professionals, clients and colleagues.

Diplomatically resolved clients complaints or issues on or as- needed basis.

Spanish, read, write speak. Skip tracer/Collection-Cross Sales.

Work with Minimum Supervision, Organizational Skills, Highly motivated

Proficient in: Filing/Editing, Office Procedures, Data Entry, Telephone Skills.

WORK HISTORY

1. 05/5/2011-present Windsor Group Skip tracer/Vehicle Remarketing Specialist

2. 07/2010- 01/2011 Investigations & Intelligence Skip tracer/Vehicle Remarketing Specialist

3. 06/2009 - 07/2010 Cobb & Assoc. Skip tracer/Vehicle Remarketing Specialist

4. 07/2007-04/2009 Law office of Sam Streeter/Richard Clark – Legal assistant

6. 01/2005-04/2007 Goldberg & Rothstein Commercial/retail collector

7.. 02/2003-10/2005 United Recovery Systems LP Retail early out collector

8. 06/1999-01/2003 Greens point Dodge Clerical assistant

9. 01/1995-04/1999 Amco Auto insurance Executive Assistant

COMPUTER SKILLS:

Microsoft Word & Window 2007, Excel, 40 WPM 10,000kpm

EDUCATION:

Clerical Arts School, Houston, TX 2002

Software/word processor specialist

National Education Center Houston, TX 1992

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