Executive Assistant Manager

Jacqueline Pazos

**** ** *** **

Homestead, Fl **033

Tel: 786-***-****

Email: *************@*****.***

Objective: To obtain a challenging position in a growing company that can use my experience and knowledge to the fullest.

Professional Experience:

Suntrust Bank-Homestead, Fl:

May 2006 to November 2012

Personal Banker/Assistant Manager:

• Responsible for opening of new accounts

• Coordinate closing of all types of loan applications

• Assist clients with questions and concerns

• Provide and follow up on Mortgage and Investment referrals

• Responsible for new client acquisition and leads

• Backup for tellers when needed.

• Provide Management coverage when on vacation and or not in the branch.

• Maintained office services by organizing office operations by controlling correspondence; designing filing systems, reviewing and approving supply requisitions and assigning clerical functions.

• Responsible for coordinating weekly schedule

• Provided historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.

• Maintained office staff job results by coaching, counseling, and disciplining employees, monitoring, and appraising job results.

• Conducted meetings with staff to inform of new products and sales pitches to increase sales and leads.

Pan Am Horizons, Credit Union – Homestead, Fl

April 2005- April 2006 Financial Service Representative:

• Assisted members with opening new accounts, as well as processing and booking of loans.

• Helped clients with every day needs such as questions with their accounts

• Contacted clients from leads which resulted in product acquisition.

• Responsible for supply management, coordinating staff meetings as well as company events.

Hemisphere National Bank:

May 2001- March 2005

Loan Processor

• Assisted Loan Operations Manager with input of Loans using Fiserv System review terms and conditions of the loans (amount, maturity/rate etc)

• Filed on a daily basis all closed deals, and documentation.

Executive Assistant

• Directly supported four Executives of the bank with their daily plans edited and drafted memos, and letters to client Banks in the Latin American Sector

• Responsible for travel itineraries, as well as booking of reservations for travel and lunch meetings

• Daily appointments and phone calls for all four executives

Viajo.com: Executive Assistant:

April 2000- April 2001

• Assist CEO of travel Internet Company with Agendas, phone calls, filing and itineraries

• Coordinate Board Meetings.

• Responsible in Coordinating Events for the company as well as any reservations and or accommodations.

Standard Chartered Bank:

November 1991- January 2000

Executive Assistant

• Assisted eight Heads of the Latin America Trading Group

• Responsible for filing, travel arrangements, agendas, phone calls, vacations

• Planning as well as coordinating special events and board meetings.

• Covered vacations for other co-workers and worked in the Letters of Credit Department with the processing of letters of credits. Assisted other areas of the Bank as needed.

Education: Graduate Coral Gables Senior High

Awards: 2012 Top performer during first and second quarter. In 2010 recognized as Top Four Producer of the Area.

Languages: English and Spanish

References: Available upon request

Knowledgeable: Microsoft Office Suite, Mini Host Reports, Channel Link, Web Referral Reports

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