Residential Youth & Child Care Professional
Resume:
ASSA KANOUTE
**-** ******* ******, ***. #*D
Phone: 347-***-****
Far Rockaway, NY 11691 Email:
********@*******.***
OBJECTIVE
To secure a position in the Human Services industry in a residential youth
care or similar setting. Utilizing my education, experience and my passion
for making a positive impact on young people's lives and their communities.
SKILLS & QUALIFICATIONS
Excellent communication and organizational skills. Able to lead a team, as
well as work as a contributor. Methodical in gathering information to
provide solutions to problems. Recognized for my positive demeanor,
leadership, reliability, and commitment to the task at hand.
CERTIFICATIONS & LEADERSHIP
NRCYS: National Residential Child & Youth Care Professional Certificate
M.A.B: Managing Aggressive Behavior Certificate
Customer Service Skills
First Aid & CPR Certificate
AC Delco Certificates: Team Building, Continuous Improvement, Problem
Solving, Professional Skills Assessment, Stress Management, and Time
Management
Leadership: Welcoming Officer, Recreation Committee Member, Young Ladies to
Phenomenal Women Member, and Student Ambassador
WORK EXPERIENCE
Grafton Job Corps Center, North Grafton, MA
09/2012-04/2013
Residential Youth Care Professional Trainee
Worked in classroom setting certifying in:
. MAB (verbal, non-verbal & physical de-escalation intervention skills)
. Developing a Culture of Care, Understanding Childhood Development,
Building Relationships & Teaching Discipline
. Completed a four-week internship at the Boys & Girls Club
. Volunteered in class for community service projects
Red Rock Job Corps Center, Lopez, PA
03/2012-
08/2012
Automotive Technician Trainee
. Worked on wheel bearings, headlights and UV joints
. Replaced brake, rotors, master cylinders and power boosters
. Changed & replaced alternators, starters, spark plugs and engine oil
filters
. Diagnosis and analysis of electrical and electronic problems
Clean Rite, Far Rockaway, NY 06/2011-09/2011
Assistant Manager
. Managed and trained staff in cash-handling, completing
transactions, and selling products
. Guaranteed excellent customer service and ensured orders were
completed in a timely manner
. Assisted with the organization and cleanliness of all work areas
Macy's, New York, NY 11/2011-01/2012
Gift Wrapper/Cashier
. Wrapped gifts and trinkets for customers during the seasonal period
. Participated in inventory for the entire store
. Received cash and completed credit-card transactions from customers
. Counted money to verify amounts and issued receipts for funds received
. Guaranteed great customer service by handling customer complaints and
ensuring excellent gift wrapping quality
South Island Medical Associates, Far Rockaway, NY 09/2010-12/2010
Medical Assistant Intern
. Aided doctors, nurses and patients in a professional and timely manner
. Completed basic office skills including, but not limited to filing,
copying, medical billing, and answering phones
. Assisted with EKG testing; collected blood and urine samples for
laboratory results
Arby's, Valley Stream, NY 01/2008-08/2008
Cashier/Prep-Cook
. Guaranteed great customer service by handling customer complaints and
ensuring excellent food quality
. Received cash and completed credit-card transactions from customers
. Counted money to verify amounts and issued receipts for funds received
. Prepared food orders for customers in a timely manner
Ms. D's Play Coop, Far Rockaway, NY 07/2006-08/2006
Daycare Volunteer
. Assisted staff with activities in accordance with curriculum
objectives
. Arranged a classroom environment in accordance to program goals
. Maintained a safe and healthy environment for staff and children
EDUCATION & TRAINING
Residential Child & Youth Care Professional Certification, Grafton Job
Corps, North Grafton, MA 04/2013
Automotive Technology Certification, Red Rock Job Corps Center, Lopez, PA
08/2012
Medical Assistant, The Allen School, Jamaica, NY 03/2010-09/2010
Psychology Major, La Guardia Community College, Queens, NY
08/2009-05/2010 High School
Diploma, Thomas Edison High School, Jamaica, NY 06/2008
EXTRA-CURRICULAR ACTIVITIES
Boys & Girls Club - Facilitated groups, games & competitions, supervised
the students, created and facilitated activities
Jeremiah's Inn - Prepared, cooked, served evening meals & cleaned up for
residents of the 28-bed homeless shelter
American Cancer Society Daffodil Days - Raised funds and awareness to help
beat the cancer disease by selling daffodils
PATH Projects for Assistance in Transition from Homelessness - Conducted a
survey to young people from the ages of 13-25 years old in the Worcester
area.
ASSA KANOUTE
13-10 Redfern Avenue, Apt. #7D
Phone: 347-***-****
Far Rockaway, NY 11691 Email:
********@*******.***
PROFESSIONAL REFERENCES
Frank Bennett
Automotive Electrical Instructor
Red Rock Job Corps Center
Route 487 North
Lopez, PA 18628
*******.*****@********.***
Eugene Domulevicz
Automotive Brakes Instructor
Red Rock Job Corps Center
Route 487 North
Lopez, PA 18628
**********.******@********.***
Stacey Brown
Career Transition Coordinator
Red Rock Job Corps Center
Route 487 North
Lopez, PA 18628
*****.******@********.***
Katie Roy
Human Resource Manager
Boys & Girls Club of Worcester
65 Tainter St.
Worcester, MA 01610
508-***-**** ext. 200
****@************.***
www.bgcworcester.org
Jacqueline Geter
Pre-Separation Placement Specialist
Grafton Job Corps Academy
100 Pine St.
North Grafton, MA 01536
*****.**********@********.***
Paul Raucci
Human Service Worker Instructor
Grafton Job Corps Academy
100 Pine St.
North Grafton, MA 01536
******.****@********.***
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