SWADHINA CHAKRABORTY
OBJECTIVE:
"To become a Community Organizer where I can use my human relations and
research skills to help the organization align itself with goals."
To work for the sole satisfaction of the organization and for working team.
Willing to learn and to accept new challenges.
Wanted to work with a Corporate Sector.
Associated with Herbalife International India Pvt Ltd. As A Business
Associate. From September 2010 till date.
My Responsibilities with Herbalife:
Training, Recruitment of new business associate. Business Planning,
Branding. Promotion & other activities related to the business expansion
process.
Total 9 Years.
Worked With Veeyu HR Solutions From February 2010 till May '11. As a team
Leader Hr Recruitment.
From Jan 08 to Aug '09 worked with an Executive search firm as AM
recruitment
(Big M Technologies)Delhi
. Handling a team of 12 team members.
. Managing Leave of each team member.
. Taking care of day to day recruitment cycle.
. Headhunting, mapping the industry for the mandate.
. Doing the 1st level of screening & judge the candidature.
. Keep checking for the TAT is been followed or not.
. Daily reports for the regular cycle.
. Maintain weekly & monthly reports as well.
. Handel the complications of any candidature.
. Regular follow-ups with the client.
. Assist Practice Head for the senior level closures.
Have 3+ yrs experience in BPO industry.
Worked With IBM (Daksh). 11Aug'06 to Jan 2008(Delhi)
As Sr. Tech Specialist
EXPOSURE:
. Worked with an ISP process. Handle and troubleshoot for the ongoing
issue with the Internet. Provide solution by chatting, emailing or
over the phone.
. Understand the Customers actual issue and provide immediate solution
for the same.
. Use to handle all email issues with the customer.
SPECIAL ACTIVITIES:
. Worked as a mentor of the floor. Helped the new employees to graduate
after their completion of training. At the same time assisting the
supervisors for different activities going on the floor. As a mentor
my rank was llnd.We use to make new people understand about the need
of the customer and how to provide quick service keeping the quality
in mind.
Worked with Convergys India Services PVT. LTD. as HR Associate
EXPOSURE:
. Defining job profile, candidate profile, and job description.
. Conducting induction training.
. Coordinating the performance appraisal process.
. Building a strong candidate database across critical skill sets and
cross - functional experiences.
. Managing and screening database as per the non-technical and technical
requirements
. Generating database mainly through references and head hunting
. Taking screening interviews of Executives (CCO)
. Providing the offer letter to the selected candidates & handling the
joining formalities
. As a recruiter I was taking first round of the interview.
. Sort listing the candidate, taking care of post joining formalities.
. Documentation of the employees.
. Induction Presentations, Internal communication. Programme called
Employee Referral.
. I was part of the interview panel for different IJPs. (Internal Job
Posting).
. Exposure to MIS daily reports. Day to day updates & follow-ups.
. Assisting managers & Sr. managers in various projects.
. Taking care of R&R (reward & recognition programme).Maintaining
calendar of my seniors for various events happening in the
organization.
. Coordinating with my seniors as when require
. Coordinating with the Team Leaders who were live on the floor for any
issues going on to get it resolved.
. Organizing Skips with the Managers.
Worked with Niit Smart Serve as HR Assistant from Apr 04 to May 05.
EXPOSURE:
. Short listing the candidates from the internal database.
. Helped Sr.Rcruitment Officer in walk-in interviews in the company.
. Taking 1st round of the interview & written test.
. Making calls to the candidates who were referred by the employees.
. Scheduling the walk-in interviews for the referral candidates.
. Taking care of documents of the new joiners'.
. Maintaining database of the documents submitted by the candidates.
. Taking care of the documentation of the new joiners'.
. Making tentative list of the new joiners' & finalize after the final
ramp up of the day.
Worked with a Primary School from Apr 2002 till March 04
EXPOSURE:
. Worked as a teacher for Class 1-VIIIth Std. Later on was taking care
of Admin as well. Taking interview. Recruiting teachers, staffs as and
when required.
. Taking care of salaries, day to day account management. Welfare of the
Teachers and the students. Counseling of the students and parents.
Maintaining day to day reports.
Subjects Taught: - English, Social Science & Hindi.
As this school was situated in the cantonment area of Kanpur people
staying around the locality were not very keen on sending their girl
child to the school. My job was to meet them & making them aware of
the benefits. Raising funds for them who were unable to pay fees &
other requirements. More over children who used to pass 8th Std were
becoming dropouts.
Currently associated with a Welfare Association. I'm teaching the
underprivileged children & taking care of their counseling. Do some of
field work for getting the children into the school as on regular
basis.
ACADEMIC QUALIFICATION:
10th from National Open School
12th from Uttar Siksha Parisad Viswa Bharati
Graduation from Viswa Bharati University (Arts & Humanities)
Completed 1st Semester of Child & Birth Educator Counselor.
Project Worked on:-
I was associated with a NGO where I was working for underprivileged people
for creating awareness for child & mother. Our work was to take care of the
mother from day 1 till the child becomes 9 yrs.How to manage .What all
precautions the mother should take for giving birth to a healthy child &
post pregnancy precautions to keep healthy both the mother & the child.
TECHNICAL QUALIFICATION:
Done diploma in Computer.
MS Office, MS Excel, Internet
I have good communication skills besides being proficient in English and
Bengali; I am also fluent in Hindi.
Positive thought process, leadership qualities and learning attitude are my
other virtues.
Personal Profile:-
D.O.B:- 17th Dec 1974.
Address:
B 24/2. Udita Building . Flat No 1.Ground Floor.
Northern Park. Brahmapur.
Kolkata-700070.
EMail:**********@*****.***
***********@**********.***.
Mobile No.983-***-****,
Expected Negotiable.
Swadhina Chakraborty.