Richard W. Lunt
www.linkedin.com/in/richardwlunt 508-***-**** ********@*****.***
PROFESSIONAL OBJECTIVE: Accomplished office services administrator is seeking to leverage background in leadership, training, mentoring, staff onboarding, problem solving and analysis in a Human Resources position. Extremely motivated for a career change and eager to contribute to a company’s HR division.
COMPUTER SOFTWARE SKILLS
• Oracle, MS Office, MS Project, MS Outlook, PeopleSoft, Charts, Graphs, V-Lookups, QuickBooks.
EXPERIENCE
Xerox Corporation, Waltham, MA April 1999-December 2011
Account Associate/ DocuCare Specialist/Account Coordinator
• Trained and mentored staff on department job procedures such as billing processes and document production.
• Coordinated the onboarding of staff; distribution of employee badges.
• Updated account associate handbook procedures upon contract renewal.
• Revised department job responsibilities in order to increase office services efficiency such as reducing the amoun
of service technician and analyst calls by 40%.
• Managed environmental health & safety efforts; Posted safety procedures for lifting and storage of chemicals;
reduced safety hazards.
• Developed Excel and PowerPoint presentations for data analysis of printer and supply costs; Presented analysis
and results for client senior management monthly meetings.
• Built data analysis as a case for streamlining costs and making office efficiency improvements such as migrating
from desktop printers to low cost cartridge free Xerox ColorQube printers.
EDUCATION
Northeastern University, Boston, MA
Bachelor of Science Degree in Management
Educational Highlights: Dean’s List
Business Strategy Class Project: Co-Manager of Creative Camera Company
Northeastern University, Boston, MA
Associate in Science Degree in Human Resources Management
Educational Highlights: Sigma Alpha Lambda National Leadership and Honors Organization Can
Northeastern University, Boston, MA
Certificate in Human Resources Management
ACHIEVEMENTS AND CERTIFICATIONS
Employee Benefits Course, NEHRA Beyond HR Basics 2013
Compensation Planning Course, NEHRA Beyond HR Basics 2013
Certificate in Human Resources Basics, NEHRA HR Basics 2012
Lean Six Sigma Yellow Belt 2007
PROFESSIONAL ASSOCIATIONS
WIND Networking 2013
Member of Northeast Human Resource Association (NEHRA) 2008-Current
Member of Society of Human Resource Management (SHRM) 2006-Current