VERA BALL
***-**-***** ******, ***** Ozone Park, New York 11420
************@*****.***
PAYROLL ADMINISTRATOR
LEADERSHIP AND MANAGEMENT - COORDINATION AND COLLABORATION - ADMINISTRATIVE SERVICES
CLIENT SERVICE - PROBLEM SOLVING - ACCOUNTING
Success-driven and dynamic professional offering well-established experience in supporting administrative and payroll functions within numerous organizations; complemented with strong research and analytical skills. Versatile with exceptional interpersonal, organizational, multitasking, and management proficiencies; as well as excellent written and verbal communication skills. Capable of working independently; recognized for outstanding time management skills to successfully surpass project goals and objectives. Knowledgeable of creating presentations, reports, documentations, and other correspondences. Knowledge of incorporating and terminating activities for the enhancement of the company. Proficient with Microsoft Office Suite.
PROFESSIONAL EXPERIENCE
P. Nagaraj & Associates LLC Great Neck, NY
PAYROLL ADMINISTRATOR CLERK 2000–2010
- Handled general administrative functions including telephone support and supervision of internal and external mail in a timely manner.
- Addressed and resolved client concerns and problems through effective mediations.
- Communicated with clients to prepare schedule for year-ending auditor appointments.
- Secured confidentiality of all accurate payroll information.
- Conducted several tasks such as computing payroll adjustments and reconciling insurance benefits accounts to prepare payroll deductions.
- Resolved levy and notices based on federal, state, unemployment, disability, and workers’ compensation correspondence.
- Obtained and utilized knowledge in performing Taxpayer Advocate office with resolving notices.
- Spearheaded the processing of W-2, W-3, 1099, and 1099 R 941 forms in all states for quarterly and year end.
- Processed individual information for weekly, bi-weekly, or monthly payroll in collaboration with various accounting personnel.
- Regularly complied with federal and state taxes based on scheduled online payments dates.
- Rendered support with general accounting functions namely QuickBooks, Quicken, 1099ETC, and UltraTax.
Delta Protective Services Inc. Trinidad West Indies
SECRETARY 1998–1999
- Took charge of organizing schedules and appointments as well as the materials needed during meetings.
- Accommodated incoming calls and determined the ones to be prioritized by screening and evaluating concerns.
- Developed and composed letters and memoranda in response to incoming mails and calls.
- Participated in the purchasing process for the necessary office supplies.
Pranshanti Oriental Inc. Trinidad West Indies
SALES CLERK 1997
- Expertly took on various functions such as selling merchandise, recording sales, and receiving payments.
- Established and maintained client relationships by continuously delivering exceptional client service.
- Promoted client service through purchasing by negotiating the terms of sale and services with clients.
- Promptly informed the management regarding clients’ expectations and needs.
- Thoroughly guided and provided information to clients with regard to returned items and refund.
- Spearheaded processing purchases while also conducting stock inventory.
CREDENTIALS
CERTIFICATE IN PAYROLL ADMINISTRATION - Apr 2011
York College The City University of New York New York, NY, USA
DIPLOMA IN TRAVEL AND TOURISM - Jan 1995
Institute of Commercial Management Ringwood, Hampshire, United Kingdom