Leslie Hodges
**** ** ** ******, ** ***** 903-***-**** ******.********@*****.***
Objective
My goal is to become associated with a company where I can utilize my
skills and gain further experience while enhancing the company's
productivity and reputation.
Experience East Texas Professional Credit Union, Longview Texas
Member Services Rep. 08/2012-Current
Responsible for handling a variety of member service phone
calls in a prompt and courteous manner.
Responsible for answering a high call volume of questions
and resolving problems regarding member's accounts.
Skilled in processing loan documents, taking loan requests,
working, & booking loans.
Provide basic information to members on accounts, payments,
interest rates, loan options and savings programs, also on
Credit Union policies, procedures and programs.
Stebbins Five Companies, Longview Texas
Medicaid Billing Specialist 05/2009-08/2012
Responsible for billing Medicaid/Hospice for Multiple
Skilled Nursing Facilities.
Responsible for appealing claims and monitor follow up on
denials.
Skilled in working Eligibility issues and communicating
with caseworker to foresee accounts are completed
accurately.
Experience in accounts payable and receivables
Complete state forms and working adjustments.
Responsible for corresponding with Business office managers
to account for resident information and addressing
eligibility/billing issues.
Conducting weekly reports on financial changes in the
facility.
Specialty Group Services, Longview Texas
Billing and Coding Rep. 08/2007-05/2009
Responsible for Radiology payments and correspondence
Expertise in multiple phone line systems;
Document preparation and claim handling for Insurance
companies and patient settings
Responsible for Insurance follow up and denial handling
Responsible for appealing claims and for seeing a minimum
of 40 accounts per hour.
Experience in ICD-9 coding
Education Gilmer High School, Gilmer Texas
09/2001-05/2005
Northeast Texas community college, Mt. Pleasant Texas
09/2004-09/2006
Kilgore College
01/2011-present
References
Carrie Gorman Shawyne Donaho
Nurse, LVN Business Own
P.O Box 952 216 W. Tyler St
Quitman, Tx Gilmer, Tx 75644
Lance Duke Danna Scarborough
Safety Manager Office Director
***********@*****.*** 903-***-****