Customer Service Executive Assistant

JYUTHIKA LAD

Mobile: +91-992******* E-Mail:

********@*******.***

In quest of challenging assignment as Executive Assistant with an

organization of repute

SYNOPSIS

< A dynamic MBA Finance, with over 16 years of rich experience in

. Analysis and feedback to top management on performances,

profitability

. Feasibility studies for new projects by studying advanced

financial modelling to assess the financial viability,

predictable cash flow and growth opportunities

. Analysis and evaluation of investment portfolios of clients by

benchmarking with industry performance & macro parameters.

. Office Administration

CORE COMPETENCIES

Strategic Planning Due Diligence

ISO Documentation

Legal Documentation Merger & acquisition

MIS Management

Budget/Forecasting Receivable Management

Sales Administration

Reporting & Documentation Analysis and feedback

Resource Optimization

CAREER RECITAL

T V S D SA Pvt. Ltd., Chandivli, Mumbai

(ISO Inspection Agency, HO at Munich, Germany)

Since Apr'11

Executive Assistant to CEO

Contribution

< Analysis of monthly performance using SAP/BW.

< Variance Analysis comparing planned figures with actual, also

highlighting high range variance.

< Corrective actions for improvement with assistance from different

BUs,

< Assistance in conceptualizing business strategy

< Assistance in generating and analyzing Business MIS & Financial

MIS

< Management and execution of specific assignments / projects

< Preparation & analytical study of various financial reports

< Coordination of Finance meetings for Strategic issues & follow-up

on the decided actions.

< Project leader for two projects related to cost reduction and process

improvement

< Project Leader for two Merger & Acquisition activities.

< Preparation of presentations and agenda for the Board Members.

Major Activities Handled

< In Mergers & Acquisitions, accumulated Balance Sheet and other financial

documentation of target companies, conducted initial financial screening

and communicated my findings to HO in Germany.

Notable Highlights

< Successfully introduced centralized travel desk for consolidating/

controlling travelling activities and expenses INR 1.5 mil savings per

annum

Maxwell Industries Limited, Andheri, Mumbai

( VIP Innerwear)

Dec'06 - Apr'11 Executive Assistant to Vice

Chairman/ Managing Director

Contribution

< Consolidation of inputs for identification of problematic areas and

suggesting solutions

< Execution of policies through being a link between employees, senior

management personnel and VC/MD,

< Assistance in controlling activities by continuously monitoring the

variance if any.

< Collection and consolidation of weekly and monthly reports,

< Assessment and evaluation of data, identifying deviation and suggesting

remedial action.

< Coordination with Advocates and Solicitors in finalizing terms and

condition of share purchase agreement.

< Credit control

< Assistance to CFO in Financial Planning, Analysis and Reporting

< Assistance to CFO in tracking the key business parameters of the

business.

< Preparation and review of Profitability Reports and Variance analysis

with estimates and projections.

< Scanning & Analysis of Industry Peers/New business

< Tracking and monitoring strategic initiatives and key projects

< Interaction with business partners and consultants for solutions and

enhancement of business

< Assistance to VC/ MD in HR related issues

Notable Highlights

< Actively and effectively provided support to the Director during stake

sale.

< Played an instrumental role in successfully establishing centralized

purchasing of raw material and logistic activities, also closely

monitored the cost sheet and suggested measures & recommendations for

reducing the cost.

VVF Limited, Sion, Mumbai

(Leader in Oleochemical Business)

May'06 - Dec'06 Executive

Assistant to Executive Director

Contribution

< Analysis of monthly performance

< Assistance in conceptualizing business strategy

< Preparation & analytical study of various financial reports

< Coordination of meetings for Strategic issues & follow-up on the

decided actions.

< Preparation of presentations and agenda for the Board Members.

IBM, Malad, Mumbai

Jun'05 - May'06

Customer Service Executive

Contribution

< Acquired claim request after death of person.

< Ascertained that proceeds were paid to rightful entities

< Played active role in claims processing.

Huber Chemicals India Private Limited, Chandivli, Mumbai

(Fully owned subsidiary of J. M. Huber Corporation, USA)

Mar'98 - Jun'05 Executive Assistant to

Asia Pacific Director (Sales & Marketing)

Contribution

< Rendered assistance to the management towards forecasting of the sales.

< Headed and supervised national brand toothpaste business.

< Possessed accountability for New Business Development in the national

brand toothpaste industry.

< Coordination with various departments for receivables

< ISO Documentation

< Liaised with Logistics for dispatches, also acknowledged the customers

with the dispatch details.

< Conducted follow up for C forms and other statutory forms associated with

the commercial department.

PRECEDING ASSIGNMENTS

Apr'97 - Mar'98 with UHDE India Limited, Vikhroli, Mumbai as Officer

Jan'97 - Apr'97 with Larsen & Toubro Limited, Powai, Mumbai as Officer

ACADEMIA

2011 MBA with Finance specialization from ICFAI University, Tripura

2010 Advanced Diploma in Business Management from ICFAI University,

Tripura

1995 Bachelor of Commerce from Mumbai University, Mumbai

1999 Diploma (Central Excise) from Parle Tilak Vidayalaya

Association's Institute of Management, Mumbai

IT Forte

< Conversant with Windows XP and MS Office.

< Possess working knowledge of SAP and Business Warehouse

PROFESSIONAL ENHANCEMENTS

< Undergone Six Sigma: Green Belt Training.

< Certified as Internal ISO Auditor

< Undergone in-house EVA training

PERSONAL DOSSIER

Address : H15/13, Godrej Hill Side Colony, Vikhroli (West),

Mumbai - 400079

Date of Birth : 24th January, 1974

Languages Known : English, Gujarati, Marathi and Hindi

Contact this candidate