RICARDO BACA
************@*****.***
SUMMARY
Experienced IT professional with extensive experience in security and
operations administration. Broad-based knowledge of editing tools and
utility programming languages including MIMIX, JAVA, CL, SQL, Query and
Query Manager. Highly organized, methodical and calm in developing
practical solutions to systems issues. Resourceful team player that thrives
in a collaborative environment with defined responsibilities. Excellent
analytical, troubleshooting and problem-solving skills.
TECHNICAL KNOWLEDGE
Language/Software: BRMS, Client Access, CL/400, DB2/SQL, MIMIX,
LPAR, QMF, Query/400, SQL/400, ALDON, DBU, JAVA,
Word, Excel, SharePoint, FTP, VBA, EDI, SOX
Development Platforms: Windows XP, Windows Vista, Windows 7, LAN, DOS
AS/400-OS/400, Client/Server, JD Edwards
PROFESSIONAL EXPERIENCE
WARNER/CHAPPELL MUSIC, INC, Los Angeles, CA 1985 -
2011
Security Administrator
. Participated in revising application menus to assist IT department in
facilitating and accelerating the implementation of menu changes for end-
users.
. Administrator for Iseries, Web and Networks applications worldwide.
Provided support for production, test, staging and development
environments.
. Created user profiles and applied appropriate levels of security access
for Iseries, Web and Networks platforms worldwide.
. Maintained and monitored file systems.
. Wrote utility programs to complete user profiles more simply and quickly.
. LPAR Logical Partition Management used in multiple systems.
. Developed reporting procedure for Sarbanes-Oxley (SOX) Security reporting
on IBM iSeries with DB2 using SQL, CL, QM and Query.
. Perform database refresh on development systems.
. Data replication using MIMIX.
. Native OS400 and BRMS system storage/backup and restore. Created and
executed Control Level programs for backup, monitoring and job scheduling
activities.
RICARDO BACA PAGE
TWO
Professional Experience, continued
. CL scripting and programming, SQL/400, Query/400, QM, DB2, DBU.
. Performed scheduled maintenance and IPL
. Served as an escalation point for users.
. Worked closely with other IT resources to provide permanent information
in support of application availability
. Acted as a technical point of contact with operation
. Client Access File transfer and FTP for EDI. Data Administration, Data
conversion.
. Scheduled and performed ISeries upgrades, including PTF updates, system
operating maintenance and 3rd party software upgrades.
. Provided Tier 2 and Tier 3 support to helpdesk, Field Support group and
Users(Clients)
. Printer support, AS400 remote queue.
. Working with IBM SE in resolving OS and hardware issues.
. Job Scheduling and Job submitting procedures.
. Installing and administration of Change Management (Aldon)
. Documentation using Microsoft Office products and SharePoint.
. Monitoring outsourcing in India.
EDUCATION
California State University, Northridge, CA - Computer Sciences courses
Glendale College, Glendale, CA - General courses
CDI, Los Angeles, CA - Programming languages
Menlo College, Menlo Park, CA - A.A. Engineering
TRAINING
IBM: AS/400, Communications.
Microsoft: Active Directories
Novell: Servers
UCLA Extension: Java