Sales Customer Service

Theresa Rinaldi

**** **** ***** ***** (***)***-

4223

Orlando Florida 32835

*******.*******@*****.***

Sales Executive

Proven producer with a sales background coupled with strong ability to work

independently and work at an executive level with proven marketing skills.

My experience spans a variety of sales and management positions. Selling

and managing large properties for large and medium sized corporations. Well

rounded with experience in managing properties and contract law.

Experienced negotiator; specializing in Real Estate transactions as well

healthcare insurance contracts. Management experience includes leading and

mentoring five junior associates & tracking their career progression. My

past experience was in the medical field. Medical Office Manager and start-

up of a new hospital department of Maternal Fetal Medicine. Excellent

computer skills in many different area's such as Microsoft Word, Excel,

Internet, Outlook, medical billing programs and sales programs. Impeccable

customer service skills.

Areas of Expertise

New Business Development Revenue & Profit Growth Strong

Customer Service/Community Relations

Critical Problem Solving Strong Negotiator

Relationship & Trust Building

Research Based Selling Major Account Management Working with

High Level Decision Makers

Professional Sales Experience

11/10-9/8/11

Senior Living Leasing Coordinator - Evangelical Lutheran Good

Samaritan Society, Kissimmee, FL

- Executed lease agreements without error or delay

- Leasing experience with over 40 different apartment floor plans

- Interviewed and leased apartments to prospective residents for the

Assisted Living Facility

- Built strong relationships via telephone and face to face contact

- Active in community events in order to obtain referral business

- Toured prospective residents and their families the 425 acre property

- Devised a strong follow up process with hot, warm and cold leads

- Strong critical thinking and problem solving skills

- Planned community events to increase lead base and form business

relationships for future referrals

12/08-02/10

Sales Executive - Hilton Grand Vacations, Orlando, FL

- Upgraded Hilton Vacation Time Share Packages already being enjoyed

by my clientele

- Built strong pipeline, relationships, and referral business with

Hilton Time Share owners

- Awarded "Sales Executive of the Month", August 2009 with

$186,000 in sales volume

- Executed error-free contracts without delay

01/08-05/10

Property Manager - Max Com Realty LLC, Orlando, FL (Family owned

business)

- Property Manager for 20 single family homes in Central Florida

- Fluent with contract administration of this specialized

profession

- Negotiated terms and arranged repair work with licensed

contractors from all service specialties

- Answered tenant concerns in a timely manner creating goodwill

relations with all tenants

- Experienced and knowledgeable in legal matters surrounding

Landlord/Tenant Relationships

- Ensured all units were code compliant according to state, county,

and local regulations

02/07-09/07

New Home Sales Consultant - Lennar Homes, LLC, Winter Haven & Winter

Garden, FL

- Generated over Two Million Dollars in New Home Sales for the

company by

successfully converting one out of three home buying prospects

into buyers

- Hosted community events, attended local Chamber of Commerce

meetings to generate new business

- Phone prospecting, e-mail, face-to-face contacts that often

turned prospects into a home buyer

- Provided Broker support and follow-up

- Achieved high client satisfaction through personal and excellent

service

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