LaField La’Fond
San Antonio, TX, 78244
Objective:
Interested in a Position as a teacher or any hiring position
Abilities:
Four years of customer service experience.
Five years. working in a licensed learning facility
Impeccable with verbatim reading and experience with outbound and inbound calls.
Excellent written and verbal communication skills, with an eye for detail.
Extremely productive in a high volume, high stress, environment.
Self starter with a can do attitude.
Employment History:
• Precious Star, San Antonio,TX,-2004-2011 Teacher/Lead teacher: A desire to positively impact the lives of children and families
• The ability to demonstrate an understanding of all current state and local regulations.
• Excellent customer service skills and ability to bond with children and parents.
• Previous work experience in a licensed childcare facility.
• An aspiration to advance and contribute to the growth and profitability of the company.
• Meet state licensing requirements for education, experience and age.
210-***-**** Yvette Williams
Chick-fil-a, San Antonio, TX, 2009 - 2010 Host/Customer Service: Politely greet the guest and serve their meals. At times customers would call in to
complain about an order they made and I would take down the complaint as well as reimbursing their funds or replacing their meals.
210-***-**** Joe
Transcom, San Antonio, TX, 5/27/2011 - 10/1/2012 Member Relationship Associate: Answered inbound calls in support of customer needs.
Conveyed in a reassuring manner step by step instructions to resolve member application issues. The company was in alliance with the AARP
membership for the elderly which included; Medicaid, life insurance, dental coverage and auto insurance.
210-***-**** Venillia Taylor
Education: Judson High, San Antonio, TX, St.Phillips College, San Antonio, TX