Receptionist
Resume:
Lillian Gurrola
Los Angeles, CA 90022
***************@*****.***
PERFORMANCE OBJECTIVE
Seeking a position as a secretarial/clerical worker. Excellent skills in typing, customer relations,
following instructions and payroll. Reliable and hardworking.
SKILLS & ABILITIES
• Microsoft Word & Excel
• Payroll
• Typing
• Answering phones & Scheduling appointments
• Speaks Spanish
WORK EXPERIENCE
A Taste of Baja Catering Los Angeles, CA
February 2009-present General Office/Cashier
Take calls from customers, give quotes on parties/events, review menu with customers and reserve
party/event dates on calendar. Worked on accounts payable, purchasing, general filing and cashier.
Please note; A Taste of Baja Catering is strictly a catering company. They do not have a physical address as they share kitchen at a commissary. They work farmers markets and events/parties only.
Internal Revenue Service Van Nuys, CA
July 2000-September 2007 Secretary
Answered phones, directed calls to group auditors, typed appointment letters, scheduled audit
appointments, transferred cases to other IRS offices, logged all incoming cases into computer inventory and assigned cases to auditors with managers approval, worked IDRS and payroll for group of twelve auditors.
Temple-Inland Corrugated Box Co. Vernon, CA
September 1996-January 1999 Receptionist
Front Desk greeting clients, answered 50-line switchboard for three plants, routed calls to salesperson and customer service, kept inventory of corrugated rolls, routed incoming and outgoing mail as well as packages, worked back up in customer service inputting orders.
Martin & Huang International, Inc. Pasadena, CA
November 1990-December 1993 Receptionist
Front Desk; answered phones, typed structural engineering notes for structural plans, put together
information for brochures regarding firms completed structural projects, filing and light payroll.
Advanced Radiology San Gabriel, CA
September 1988-January 1990 Front/Back Office
Greet patients, answered incoming calls and scheduled appointments, input patient information into
computer, light medical billing, developed x-rays for doctor in dark room, back up in exam room and
light transcription.
EDUCATION
High School Graduate with some Community college credits. Will be re-enrolling in Fall of 2013
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