Customer Service Sales

Dion Wallace

**** *. ******** **. ******* IL, ***29 * 773-***-***** ***************.****@*****.***

A talented and dedicated retail and customer service professional, with over 5 years working in a

customer oriented environment. Ability to create a personable and inviting environment which

keeps customers coming back. Extensive experience working with various retail and customer

service computer programs including, electronic scanners, cash registers, Microsoft Office: Word

and Excel programs. Dedicated, friendly and courteous.

Education

Westwood College, Los Angeles CA Expected Grad Date: 3/2015

Bachelors of Science

Major in Criminal Justice

Skills

• Excellent Customer Service • Cashier/ Cash handling

• 35 wpm • Answering 5 phone line system

• Good Communication

• Computer literate

Achievements/Awards

• Achieving set goals and exceeding them.

• Awarded for the best employee for 5 months straight.

• Executing policies successfully.

• 100% attendance award.

Customer Service Experience

Sears, Chicago, IL

10/12 12/12

Sales Associate (Seasonal)

And disburse money in establishments other than financial institutions.

Usually involved of electronic scanners, cash registers, or related equipment.

Often involved in processing credit or debit card transactions and validating checks.

•Receive Maintained stock and inventory levels

•Responsible for all types of sales transactions

•Ensured a high level of customer service

•Assisted customers with on line and

In store pick up orders

•Balance register at the beginning and Ending of every shift

Mr. Submarine, Chicago, IL

03/09 08/10

Cashier

Receive and disburse money in establishments other than financial institutions.

Usually involved of electronic scanners, cash registers, or related equipment.

Often involved in processing credit or debit card transactions and validating checks.

• Stocked & organized merchandise; maximizing visibility of products

• Responsible for cash handling of registers; ensuring 100% accuracy

• Handled over 50 customer purchases per day

• Ensure exceptional customer service

Four Brothers Food & Liquor, Chicago, IL

08/08 03/09

Cashier

Receive and disburse money in establishment other than financial institutions.

Usually involved of electronic scanners, cash registers, or related equipment.

Often involved in processing credit or debit card transactions and validating checks.

• Responsible for cash handling of registers

• Executed customer purchases

Office Max, Evergreen Park, IL

05/07 11/07

Sales Associate

Greeted Customers, educated consumers about products and services, and promoted the business in a positive

manner.

• Operate cash register, process money, credit/debit or check.

• Assist customers in finding merchandise.

• Provide advice about merchandise; suggest ways to care for goods.

• Set up displays of merchandise in windows or display cases.

• Follow proper procedures for handling claims merchandise.

Co op Markets, Hyde Park, IL

08/06 07/07

Produce

Responsible for the freshness of fruits and vegetables that the market offered.

•Monitor expiration dates on prepackaged items.

•Know the arrival dates of bulk goods, often wrapped bulk items on arrival for display in the produce section.

•Rotate stock and remove any items that have passed their freshness dates.

Dion Wallace*6223 S. Richmond St. Chicago IL, 60629 * 773-***-***** ***************.****@*****.***

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