Ravi Tuggudem, PMP, CSM
Cell: 339-***-**** Email # ****.********@*****.*** RTP, North Carolina
Summary:
PMP Certified Project Manager/Certified Scrum Master/Software Development Manager with
technical background (MCSD in .Net and Computer Science Engineering Graduate)
Over 14 years of experience in managing projects on-site/offshore/near shore, developing
web-based, client/server and service oriented applications from concept to deployment to
maintenance to enhancements
7+ years as Project Manager/ Resource Manager and 8+ years as Architect / Developer
Expert in leading/managing cross-functional teams including Developers, QA, GUI personnel, BI
Experts, Data Warehousing, Marketing teams, Technical Writers
Experience in managing, implementing Financial application for a North Carolina State
Government.
Knowledge on HIPAA Privacy essentials
Experience in implementing HealthCare Benefits package (Both custom developed software –
Towers Watson, and Off the shelf HRIS Software (Ultipro), ERP especially Supply Chain Modules
Experience in implementing Software Development Life Cycle (SDLC)
Worked on Agile software development model following iterative approach to accomplish
business requirements using scrum methodologies
Experience in managing/using applications/environments developed using SAP, ETL, SAS, C#,
VB.Net, ASP.Net, DotNetNuke, ASP, VB, IIS, XML, Web Services (WCF), SharePoint, Jira,
TFS, Microsoft Project 2007/2010, RallyDev, Planview, Rational Team Concert (RTC),
Cognos
Strong knowledge of managing Database/Data Warehouse/BI projects in - SQL Server, Oracle,
Teradata
Worked with internal Accounting, Payroll, HR departments by being a technical liaison
developing, managing, implementing various custom solutions
A TEAM player with excellent interpersonal, communication, leadership, motivational and
presentation skills
Core Competencies:
Program Management / Strategic Project Management / Technical Project Management / Scrum
Master
Resource Management
Business Development
Agile Software Development
Business Analyst
Education:
Bachelor of Engineering (Computer Science & Engineering) from Osmania University.
Certification:
PMI Certified PMP – 2009 ID# 1492539
•
• Certified Scrum Master SCM - 2012 – Membership ID # 000214729
Industries Served: Large Health Care Provider, State government Agency, Financial Mortgage, Health
Care Benefits, Hospitality, Retail, Forensic related eDiscovery, Concierge Services, Supply Chain,
Interactive Web Development, Recruitment, Services, and Education
Resume of Ravi Tuggudem Page 1
Work Experience:
Blue Cross Blue Shield NC, Chapel Hill, NC (Contract position)
A Leading Health Care provider delivering innovative Health Care services and information to help the
customers across North Carolina.
Sr Tech Project Manager / Data Warehousing Project Manager/Scrum Master Oct ‘12 to till date
Managing Large Data Warehouse migration project using Scrum Methodology in an Agile environment.
Managing 4 teams with more than 40 personnel including Data Analysts, ETL Developers, SAS
Developers, QAs, Release Engineers. My project involves retirement of the current Corporate Data
Warehouse and integrates it into an Enterprise Data Warehouse that is being developed concurrently by
migrating Extracts and Datamarts.
Responsibilities Handled:
• Work at the program level to identify the subject areas, backlog epics, user stories and tasks that
need to be worked during a PSI and during a sprint based on priority. A PSI (Potential Shippable
Increment) consists of 4 sprints and a sprint consists of 2 weeks of effort.
• Facilitate/coordinate meetings with business owners, product owners, users and drive the
requirement gathering process.
• Managed story points available based on the manpower availability during scrums and divided
amongst various teams
• Facilitate scrums on daily basis and made sure all the impediments/interruptions are being
handled so the team can stay focused
• Coordinated/facilitated story writing, stack ranking, story picking, dividing stories into tasks, task
sizing during every sprint.
• Facilitate/participate in Scrum of Scrum meetings across the teams to make sure the teams are
not causing impediments to others in the team and to other teams.
• Resource/budget allocation and management as part of project management for the entire 40
people team.
• Provide executive summary weekly status updates of all the projects working by my teams to the
C-level executives.
• Implementing Green Belt initiatives across various projects and trying to find innovative ways of
removing/avoiding bottleneck situations while working on projects.
Armacell LLC, Mebane, NC (Contract Position)
A global innovator in foam technologies and the world leader in the market for flexible technical insulation
materials.
IT Project Manager/Technical Support Manager April ‘12 to Oct ‘12
Managed IT initiatives using Scrum Methodologies in an Agile environment. Also responsible for managing
team of IT technical support provided to entire Armacell LLC North America by CSP
Responsibilities Handled:
• Project Manager/Scrum Master for all IT works undertaken by IT department.
• Technical Support Manager for the 3rd party vendor(CSP) team supporting IT needs of 5 plants in
North America
• Responsible for SAP related works at Armacell that are being executed by 3 rd Party Vendors
(iTelligence)
• Evaluate current situation and make appropriate recommendations based on other available
options
• Managed story points available based on the manpower availability during scrums and divided
amongst various IT Tasks
• Facilitate scrums on daily basis and made sure all the impediments/interruptions are being
handled so the team stays focused
• Coordinated/facilitated story writing, stack ranking, story picking, dividing stories into tasks, task
sizing during every sprint.
Resume of Ravi Tuggudem Page 2
North Carolina Housing Finance Agency, Raleigh, NC (Contract Position)
Scrum Master/Project Manager (contract position) Nov ‘11 to April ‘12
Managed development efforts using Scrum Methodologies in an Agile environment for a Customer facing
Financial applications with high visibility. Played role of Scrum Master and Project manager for 2 software
development projects simultaneously.
Hardest Hit Fund
This program is funded by US Department of Treasury Hardest Hit Fund. The funds are used to provide
assistance to North Carolina Home Owners who are struggling to make mortgage payments due to job
loss or temporary financial hardship. The agency offers multiple ways for a Homeowner to receive
assistance and provides software applications for the purpose.
Asset Management System
This web application manages assets managed by the NCHFA who received funding and or tax benefits as
part of various programs managed by the state and federal governments.
Responsibilities Handled:
• Followed Scrum methodologies in an Agile environment
• Managed story points available based on the manpower availability during scrums and divided
amongst products while keeping budget for bugs encountered by the business
• Facilitate scrums on daily basis and made sure all the impediments are being handled and the
team stays focused
• Coordinated/facilitated story writing, stack ranking, story picking, dividing stories into tasks, task
sizing during every sprint. Also facilitated demos, deployments, release notes for the sprint work
performed
• Managed backlogs with 2 product owners and made sure the team gets the accurate and sufficient
information needed in a timely manner so the planned tasks can be accomplished
• Acted as a liaison between business and technical team by performing the role of product owner
by doing enough business analysis with the product owners while the sprint is in progress
• Managed support tickets in Ticket Tracker logged by the business users which could be bugs in
the existing software or enhancement requests to be handled during future sprints
HarvardSoft Inc., Tyngsboro, MA May ‘06 to Oct ‘11
Application Development Manager / Project Manager
Clients Worked: Towers Watson, Netiza, Forensic Risk Analysis, Circles Company Associates,
Sharegroup, Linguistic Systems, Vinfen, Genuine Interactive, Sapphire Technologies, Get Connected,
Nuance, University of Phoenix Online
Responsibilities Handled
• Worked as a resource manager for a team of application developers, web developers and QA
Engineers overseeing their work, and ensuring that they deliver high quality work
• Worked as Project Manager/Scrum Master in multiple engagements dealing with budgets more
than 1 Million
• Managed story points available based on the manpower availability during scrums and divided
amongst various projects that are being executed
• Facilitate scrums on daily basis and made sure all the impediments are being handled and the
team stays focused
• Coordinated/facilitated story writing, stack ranking, story picking, dividing stories into tasks, task
sizing during every sprint. Also facilitated demos, deployments, release notes for the sprint work
performed
• Managed entire Microsoft Practice taking up multiple roles at various times including Manager,
Analyst, Client Liaison, Developer
• Worked on enhancements and implementation of HealthCare Benefits Package application
developed by Towers Watson
Resume of Ravi Tuggudem Page 3
• Worked on HRIS application (UltiPro) implementation
• Worked on Sharepoint application implementation and management projects. Used Sharepoint for
collaboration, CMS and File Management System.
• Defined and implemented IT Support workflow process needed to support various applications
used by the Company provided by different external vendors
• Was one point contact person between client and development teams in different departments
within the company like Marketing, Finance, Accounting, HR at Vinfen, Nuance, Sapphire,
GetConnected, Circles.
• Worked on Process improvement at Nuance and implemented proper release management
processes.
• Worked with Content team, Graphics team, technical team while working on many content
management website projects
• Worked on resources allocation to ensure predictable delivery of multiple applications and projects
• Created elaborate project plans for various projects worked on
• Creating Road Map architecture for clients for their technology needs as per the business demand
Technology: .Net 3.5, .Net 2.0, C#, VB.NET, ASP.NET, IIS, VB, ASP, JavaScript
Databases Used: SQL Server 2000/2005/2008, Oracle
Environments Worked: Visual Studio 2010/2008/2005, Team Foundation Server
HarvardSoft Inc., Tyngsboro, MA Aug ‘04 to May ’06
Lead Software Engineer/Solutions Architect
Responsibilities Handled
• Worked as Software Engineer/Architect on various applications.
• Designed and developed Web Applications using Microsoft Technologies
• Worked as Team Lead/Tech Lead guiding mentoring other developers by periodically doing code
reviews and applying best practices while coding in .Net Technologies
• Worked towards creating seamless websites giving greater user experience
Cap Gemini Ernst and Young Consulting, Dearborn, MI Sep ‘03 to Aug '04
Lead Developer/Architect
Responsibilities Handled
• Worked on a migration project at Ford and Visteon.
Invensys, Foxboro, MA May '01 to Aug '03
iBaan Souring Version 2.0
Senior Developer/Tech Lead
Responsibilities Handled
• iBaan Sourcing is a web-enabled solution that provides a centralized global sourcing framework
for multi-site companies to source standard and custom-engineered components, raw materials,
indirect materials and capital equipment and sell surplus equipment and inventory
• Worked on eProcurement, RFQ generation, Quotation Generation, Negotiation, Contract
generation.
Intel Corporation, Chandler, AZ Sep '00 to Mar '01
Software Engineer
Responsibilities Handled
• Worked as Lead Software Engineer on an application using Microsoft Technologies and
Documentum.
MagnaQuest Solutions Pvt Ltd, Hyderabad, India July '98 to Aug '00
Position: Software Engineer
Responsibilities Handled
• Worked as Software Engineer on various applications using technologies like VB, ASP
Resume of Ravi Tuggudem Page 4
Contact Details:
• ****.********@*****.***
• Cell: 339-***-****
Resume of Ravi Tuggudem Page 5