Maria Jazminne A. Alfonso [pic]
** ***.**** *****, ****** St., San Nicolas
Gapan City, Nueva Ecija, Philippines
Contact no. 091*-*******
***********@*****.***, *******@*****.***
An excellent communicator coupled with the flexibility and commitment to
provide an excellent service.
Employment Record
Secretary
MPJ Transport
Gapan, Nueva Ecija, Philippines
January 2005 up to present
> Assists the Director in his daily office needs and routines.
> Screens telephone calls, inquiries and requests, and handling them
when appropriate.
> Makes travel arrangements.
> Coordinates with HR administrator and PRO with regards to workload and
special assignments as needed.
> Procurement of office supplies and materials and coordination with
finance department for its purchase.
> Maintain the document system of the project ensuring all document
control procedures are adhered to by the project participants.
> Check and process all incoming and outgoing project documentation,
emails and correspondence.
> Monitor the effectiveness of document control procedures and processed
according to project objective.
> Filing all documents including hard and electronic files as required
by the project.
> In charge of receiving documents.
> Records all incoming letters coming from internal and external source
and makes copies for office records.
> Files documents such as employee contracts, resumes, or general
correspondence; updates filing systems as needed.
Assistant Manager
Kids Zone Playhauz
WalterMart Gapan City Nueva Ecija, Philippines
June 10, 2003 - December 14, 2004
> Provides good customer service.
> Identifies and addresses performance gaps through quality meeting,
regular coaching & mentoring..
> Monitors and manages performance of subordinates through weekly cash
position reports.
> Provides regular reports on daily sales and maintains quality
standards of the shop.
> Analyzes operational issues and implements recommendations for process
and quality improvement to the president during monthly operations
review.
> Handles documentation of daily sales, best practices and policies that
are implemented within the shop.
> Validates quality item and answers inquiries of clients.
> Sorting of bills and coins.
> Ascertain that all established policies and procedures of the shop are
fully complied and all deviations are properly reported to the
president for proper action.
> Continuously monitor deviation/exceptions made by the shop until full
compliance.
> Recommends improvements on shop's internal control procedures.
> Checks/records the transactions and sees to it that the branch books
of accounts are properly kept; verifies the correctness of the
subsidiary ledgers are registered on the general ledger and statement
of conditions.
> Conducts interviews for new hired employees.
> Evaluates employees' performance.
Sales & Marketing Representative
Almer's Digital Printing and Audio Visual Presentations
Gapan City, Philippines
1992 - 2003
> Responsible in developing the assigned target market area with a
primary duty of consistently reaching the assigned monthly sales
quota.
> Operates and conducts business in behalf of the company, by
maintaining the integrity & veracity of each transaction on the
following areas; product promotion, sales prospecting & booking of
products.
> Responsible for creating demand for the company products, maintain and
expand business with existing customers and create a new business
opportunities.
> Achieve sales targets through in-depth product knowledge, establishing
strong business relationship with customers and implementation of
marketing programs.
> Handle everyday sales calls & incoming phone inquiries.
> Make appointments to valuable clients.
> Provide & discuss information to clients.
Med. Tech. Intern
Several Hospitals & clinics
> On the job training.
Education
College: Centro Escolar University
Manila
B.S. Medical Technology
1988 - 1992
B.S. Biology
1987 - 1988
High School: Jose Rizal University
1982 - 1987
Mandaluyong City
Primary School: Jose Rizal University
1976 - 1982
Mandaluyong City
Trainings and Seminars
> Philippine National Red Cross
"Basic First Aid Training"
August 21-23, 1991
Centro Escolar University
> Handling and Managing Quality People Seminar
May 2, 2002- June 29, 2002
> Transaction Monitoring and Managing Seminar
February 22-25, 2004
> How to Improve Customer Service Seminar
August 16-18, 2004
> Handling Quality Service Training
January 8-11, 2005
Personal
Date or Birth 10th November 1969
Place of Birth Quezon City, Philippines
Nationality Filipino
Civil Status Married
Passport # XX2415652
Visa Status Visit Visa
References
. Dr. Jonathan O. Afuang Asst. Manager, Preauth.
Dep't
Oman
Insurance Company
050-
1139525
. Marissa Orbeta Senior Collections Officer
Citibank Dubai
050-
3725896