Customer Service Data Entry

Jenny A. King

**** ******** **, ******, **** ****6

Objective

Gain employment with challenge and responsibility

Experience

Patient Service Rep – St Vincent Hospital -09/2012 – present

Assist patients when requested

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Sanitize patient rooms

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Supply patient rooms with clean linen

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Police ED/waiting room for cleanliness

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Dispatcher – St Vincent Hospital Life Flight -10/2011 – 12/2012

Answer incoming calls/radio traffic

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Data entry

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Customer service

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Work in a fast paced environment

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Work under stressful situations

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Dispatch air/mobile units to correct location

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Notify of incoming patients as well as their conditions

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Dispatcher – Black and White Cab - 06/2010 – 10/2011

Answer incoming calls/radio traffic

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Customer service

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Dispatch correct vehicle to correct location

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Work in a fast paced environment

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Data entry

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Work under stressful conditions

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Contact customer to notify of taxi

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Customer Service Representative – Midwest Center for Stress and Anxiety

03/2003 – 08/2005 & 08/2009 – 07/2010

– Answer incoming calls

– Data entry

Customer service

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Work in a fast paced environment

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Resolve customer concerns

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Advise on customers next step within their program

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Sales

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Retention/Returns

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Calm customers when upset

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Police/Fire Dispatcher – City of Northwood – 08/2005 – 06/2009

Answer incoming calls/radio traffic/911

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Data entry

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Customer service

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Work in a fast paced environment

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Work under stressful situations

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Dispatch police/fire units to correct location

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Records retention

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Accept bond monies

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Take/file reports

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Education

Clay High School, 5665 Seaman Rd, Oregon, Ohio 43616

1992-1996 Diploma

References

Nicole Romstadt - Police Officer – City of Northwood – 419-***-****

Sandra Perry – Claims Processor/Trainer – State of Ohio – 419-***-****

Beth Yoder – Medical Coder – Mercy Health Partners - 419-***-****

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