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Manager Customer Service

Location:
Sterling, CO, 80751
Posted:
May 05, 2013

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Resume:

Stacey Jackson

*. ***** Desert Dr, Sterling, CO *0751

2. Cell: 970-***-****

3. ******.***********@*****.***

Professional Summary

Highly creative Accounts Receivable Clerk with 7 years in accounting and

finance. Results-oriented and solution-focused professional. Accounts

Payable Clerk committed to accurate payment tracking across all company

departments.

Skills

4. Accounts payable specialist

5. Invoice coding familiarity

6. Expertise in invoice and payment transactions

7. account reconciliationAR/AP

8. Works well under pressure

9. Filing and data archiving

10. Data trending knowledge

Work History

Accounts Receivable/Accounts Payable, 06/2008 to 03/2013

Nichols Tillage Tools, Inc - 312 Hereford Ave

11. Maintained accounts accuracy in calculating discounts, interest and

commissions.

12. Posted receipts to appropriate general ledger accounts.

13. Monitored payments due from clients and promptly contacted clients with

past due payments.

14. Reconciled discrepancies between accounts receivable general ledger

account and accounts receivable trial balance account.

15. Coded and entered at least 50 to 100 invoices each day into the in-

house accounting software.

16. Supervised invoice processing, expense reports, credit memos and

payment transactions.

17. Researched and resolved accounts payable discrepancies.

Accounts receivable, 11/2007 to 07/2008

SOS Staffing - Sterling, CO

18. Maintained accuracy in calculating discounts, interest and commissions.

19. Reconciled vendor statements and handled payment complaints or

discrepancies.

20. Supervised invoice processing and payment transactions.

21. Entered numerical data into databases in a timely and accurate manner.

22. Scanned documentation and entered into the database.

23. Produced monthly reports using advanced Excel spreadsheet functions.

24. Assisted with receptionist duties, file organization and research and

development.

Shift Manager, 03/2004 to 05/2008

Wendy's - Sterling, CO

25. Trained, coached and mentored staff.

26. Operated the drive-through window and sales register quickly and

efficiently.

27. Promptly handled guest concerns and complaints.

28. Cross-trained and coordinated scheduling with team members to ensure

seamless service.

29. Maintained high standards of customer service during high-volume, fast-

paced operations.

30. Handled currency and credit transactions quickly and accurately.

31. Strictly followed all cash, security, inventory and labor policies and

procedures.

Manager/Waitress, 07/2003 to 04/2004

Shake Rattle & Role - Sterling, CO

32. Scheduled and directed staff in daily work assignments to maximize

productivity.

33. Continually monitored restaurant and took appropriate action to ensure

food quality and services standard were consistently met.

34. Managed the deposits and end of the day reports.

35. Store closed

Marketing, 09/2002 to 07/2003

Senior Care Services - Grand Junction, CO

36. Setting up and process flyers to be mailed out.

37. Handling Checks

38. Some phone Contact

39. Setting customers account with our products.

Kitchen Manager, 04/2000 to 10/2002

Roosters - Clifton, CO

40. Managed Kitchen operations for high grossing, fast-paced fair

concessions kitchen.

41. Greeted guests and sat them at the tables waited on them also.

42. Instructed cooks and other workers in the preparation, cooking,

garnishing, and presentation of food cooked food properly and in a timely

fashion, using safety precautions.

Education

High School Diploma: 2001

Palisade High School - Palisade, CO



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