James Denam
Address: *** *. ***** **.
Phone: 336-***-****
Email: ***********@*******.***
Education:
Guilford College; Greensboro, NC 9/11-present
Majoring in Accounting; will graduate in 2013 with a B.S. in Accounting; 3.3 GPA
Guilford Technical Community College; Jamestown, NC 1/10-7/11
Associates in Science in Accounting
Northern Virginia Community College; Manassas, VA 1/98-5/03
Associates in Science in Computer Science Graduated Cum Laude
Fauquier High School; Warrenton, VA 9/93-6/96
Advanced Diploma 3.5 GPA weighted; 3.0 unweighted 1430 SAT
Two 5s on AP Exams (Calculus AB and Calculus BC)
Professional Experience:
Jackson Hewitt Tax Service; High Point, NC; 01/13-04/13 Tax Preparer
Prepared taxes in accordance with federal and state law
Closed store alone at night in accordance with company guidelines
Answered phones, set and confirmed appointments, engaged customers
Ziba Oriental Rugs; Jamestown, NC; 03/11-07/11 Consultant
Reviewed Quickbooks entries and corrected errors
Explained the correct way to enter information when errors were discovered
Followed up afterward to make sure client understood the correct method
Pizza Hut; Greensboro, NC; 09/09-05/10 Pizza delivery
Answered phones to receive orders, delivered orders, washed dishes
Handled unexpected issues on delivery and carryout
DSW; Greensboro, NC 04/08-09/09 Sales Associate
Received incoming shipment and placed shoes on the sales floor in an organized manner
Entered membership information quickly and accurately
Sold shoes to customers in a friendly and engaging manner
Observed daily counts of cash in safe and accompanied managers on daily deposits
Daily Press; Smithfield, VA 05/07-02/08 Newspaper Courier
Delivered papers every day in a timely fashion
Updated route to reflect starts, stops, and vacations
Took appropriate measures to keep papers dry in inclement weather
AppleOne/NYK Logistics; Hampton, VA 02/07-05/07 3800 Coordinator
Reported daily forecast of direct and transload freight to Target’s distribution center
Reorganized direct forecast to provide a weekly outlook instead of a daily outlook
Discussed issues with Target’s labor forecaster on a daily basis
Domino’s Pizza; Franklin, VA 09/06-02/07 Delivery Expert
Answered phones to receive orders, make orders, deliver orders
Handled unexpected issues on delivery and carryout
Trained for Assistant Manager position
Schwan’s Home Services Division; Tappahannock, VA 04/05-07/06 Route Manager
Maintained customer base by providing timely deliveries.
Personally resolved customer issues.
Reorganized route days to accommodate all customers needs including adding an extra day.
Reconciled inventory to cash on hand daily.
Achievements:
Grew route to over 400 customers.
Meticulous record keeping for customer database.
Imaging Acceptance Corp; Warrenton, VA 10/02-04/05 Data Entry Technician
Prepared paper documents to be scanned and scanned documents.
Responsible for quality control of scanned documents.
Coded records for customer database.
Worked with multiple managers,
Learned, analyzed and suggested improvements for new processes.
Skills:
Microsoft Word, Excel, Quickbooks
References:
Don Oliver 336-***-****
Travis Watts 704-***-****
Brenda Jones 571-***-****