Tim Ramseur
**** ******** **** *********, ** ****3 **********@*****.*** 704-***-****
Value Offered as an IT Management Graduate
• 10+ years of Computer Consulting including PC/Laptop Repair & System Recovery
• Experience with Virtual Machines, Active Directory permissions, DNS/ DHCP configuration
• Knowledgeable in Network Design, Virus Removal, Wireless Network Installation, Disaster
Recovery, and Windows Server 2003/2008 Configuration.
Education
Masters of Computer Science-Network Management, Strayer University 2010 GPA 4.0- Alpha Chi
Bachelors of Arts-Communication/Business Administration, Appalachian State University
TechSkills Vocational - Microsoft Systems Administrator Program GPA 4.0
Technical Skills
Technical Strengths: LAN, WLAN, VPN, and P2P Network Design and Administration, VOIP System
Administration, PC/Laptop Configuration, Internet & Intranet Security, Disaster Recovery, Operating
Systems: Windows 7/XP/ Vista /NT/2000, MS Server 2003, 2008.
Experience
Cyril Bath – Monroe, NC September 2011 – December 2011
IT Intern
• Duties included adding Computers and Users using Active Directory.
• Map shared virtual drives on new PCs in company domain.
• Configure Outlook accounts on newly added PCs for domain users through the migration of
Outlook PST files.
• Involved in design of upgraded network infrastructure to Server 2008 and disaster recovery plan.
• Involved in design & implementation of new VPN for employees needing remote access.
Hands Law Firm – Charlotte, NC January 2006 – 2011
IT Consultant/PC Technician
• Perform IT duties which include PC/Laptop Repair, Network Troubleshooting/Repair
• System/Disaster Recovery, Operating System Install/Upgrades, Virus Removal, Data Backup.
Vitran Express – Charlotte, NC April 2012- Present
Assistant Service Center Manager
• Responsible for the management of 30 to 40 company drivers, dock workers, supervisors, and
office clerks to ensure proper procurement and shipping of freight to customers within the
requirements set forth by Federal DOT and transportation industry specifications.
• Management responsibilities include problem solving in all aspects of daily operations to enhance
productivity and overseeing compliance of all company policies.
Central Transportation – Charlotte, NC October 2007 – April 2012
Activity Center Manager
• Responsible for the management of 30 to 35 company drivers, dock workers, and supervisors to
ensure proper procurement and shipping of freight to customers within the requirements set forth
by Federal DOT and transportation industry specifications.
• Management responsibilities include administering weekly meetings, productivity management
and reporting, manpower projection and management, handheld computer troubleshooting and
repair, tractor and trailer equipment management, and HAZMAT Placard Management
Fed Ex National LTL – Charlotte, NC May 2005-October 2007
Route Manager, Dock Supervisor
• Managed 25 to 30 dock workers on proper freight loading for service delivery.
• Route Manager for 25 to 30 local city drivers to ensure on time delivery of all customer products.
Service Transport – Charlotte, NC August 2000 – May 2005
Dock Supervisor/ Route Manager
• Managed 25 to 30 dock workers on proper freight loading for service delivery.
• Route Manager for 30 to 35 local city drivers to ensure on time delivery of all customer products.
Achievements
• College Letterman - Football
• Appalachian State Football 1999 Southern Conference Champs
• Varsity Football-NC State/Appalachian State
• Team Leader Council-N.C. State Football 1997-1998
• Blue Chip All-American 1994 – High School
• Northwestern 4A Defensive Player of the Year 1993 & 1994 – High School
• Team Captain and Defensive MVP of 1994 NC vs. SC - Shrine Bowl (high school football)
• NC High School Player of the Year 1994 – Greensboro News & Record