Customer Service Administrative Assistant
Resume:
Kreis, Alicia
Naperville, IL 60565
*******@*****.***
To becoming part of a team, where leadership is shown, and there is great team work.
Receptionist
February 05, 2008 to March 07, 2012
IMS (International Merchant Services)
5120 Main Street – Suite #200
Downers Grove, IL 60515
Answering all incoming calls from the switchboard through the Oasis System Program on the
computer.
Sort through all voice mails and distribute.
Handling distribution of all mail, Fed-x, UPS or any other packages.
Handle any overflow of customer service calls.
Return any client’s calls.
Assist with incoming management meetings.
Take all incoming Spanish customer service calls.
Update entries in Word or Microsoft Excel.
Maintaining all office & cleaning supply orders.
Maintain a good working relationship and direction for the office cleaning crew.
Receptionist/assistant to the Administrative Director
August 2003 to May 2006
Food4Less
7770 South Cicero Avenue
Burbank, IL
Assist the Administrative Assistant with the duties for the Vice President of The Midwest
Corporate Office and Vice President of Marketing.
Fill in for Administrative Assistant when out of office.
Assist in all Job Fairs, with the hiring and drug testing.
The setting up of all major store openings.
Help with all of the training classes.
Review all future upcoming sales ads for all the departments. Correct all errors or prices
weather in either English or Spanish.
Make sure the Sales and Marketing departments have all current and corrected ads.
Making sure all new entries are updated in Word, Microsoft Excel, Power Point and Adobe.
Maintain all appointments, traveling arrangements for the Marketing & Sales Department
Managers.
Answer all incoming calls from the switchboard.
Sort and distribute any voice mails.
Handle all distribution of mail.
Bolingbrook High School,
Bolingbrook, IL 605440
September - 1976 to May – 1977
Graduated June – 1977 with a General Degree
I enjoy reading Mystery Novels, Walking, and Painting.
References are available upon request.
Contact this candidate