Customer Service Data Entry

Shushana McFarlane

** ******* *****, ******** ****, Kingston 3. Tel: 876-***-****-(c) email:

********.*@*****.***

Objective To provide excellent quality and efficient service to

customers

Professional Business Communication V

Achievements Public Speaking

Understanding how the Foreign exchange and investment

markets work

Effective time management skills

Customer Experience & service

Customer Service

Managing exceptional customer experience

Training in the Telling Department

Jamaica's Institute of Management

Jamaica Securities Course

Skills Excellent mathematical Excellent communication

skills skills

Good typing skills Filing and data entry skills

Work History Junior Admin. Pan Caribbean Bank, Oct 2005 - Jan

Asst. Kingston, Ja 2008

Customer Scotia Investments Ja. Feb 2008 - Dec

Service Ltd., Kingston, Ja 2008

Representativ

e

ESOP Officer Scotia Investments Ja. Jan 2009 - Jan

Ltd., Kingston, Ja 2010

Operations Scotia Investments Ja. Feb 2010 -

Officer Ltd., Kingston, Ja Present

(Pensions &

Investments)

Education Bachelor's University of

Degree in Technology, Ja Sept 2006 -

Business Present

Administratio

n

Responsibili Chairperson - Departmental Team July 2011 -

ties Vibes Committee Present

Interest Playing netball, Reading, listening to music

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