Technician Manager

WILLIAM J DAVIS

** *** ****** **** *********** MA

413-***-**** **************@*******.***

SUMMARY

Results oriented Manager who thrives in fast paced and competitive environments

Brings strong presentation, analytical and problem solving skills. Experienced in Word,Excel

Access and Power Point. EPA Certified up to 10 Tons

HIGHLIGHTS

Team Leader

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Natural Leader

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Strong public speaker

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Team building

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Cost Reduction

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ACCOMPLISHMENTS

Implemented a Preventive Maintenance program which lowered the cost of major

repairs by almost 45%. Also trained both maintenance and housekeeping staff with

in house and vendor training reducing turn over by over 40%.

Worked to implement both corporate and state regulations to gain JACO

certification.

WORK HISTORY

Service Technician

June2009 November2012

Manny’s TV and Appliance Wilbraham Ma

Diagnose and repair all brands of appliances

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Assist with any and all warranty claims.

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Service Technician . May 2007 – June 2009

Ace North East Appliance. Colrain Ma

Diagnose and repair all brands of appliances

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Assist with contract claims

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Service Technician. January 2003 – May 2007

Maytag Factory Service, North Billerica Ma

• Diagnose and repair all Maytag appliances

• Work to solve all warranty claims

Director of Environmental Services. August 1993 – January 2003

Set up and implement preventive maintenance schedule

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Remodel resident and office areas

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Perform daily maintenance

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Cover on call

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Education

Springfield Technical Community College

2007 EPA Certification

References

Available on request

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