Customer Service Data Entry

**** ********* ***** ***** 609-***-****

Mays Landing, NJ 08330 E-mail

**********@*****.***

Tonya R. Palin

Education Stockton State College, Pomona NJ

Accounting B.S expected May 2013

Atlantic Cape Community College, Mays Landing NJ

Accounting A.S. Awarded May 2007

Business Administration A.S. Awarded May 2005

Objective Looking for a career orientated position with your company to

utilize my business skills

Computers Microsoft Office Tools; Word, Excel, and PowerPoint, and

Windows, Mac, Internet, and QuickBooks

Skills Persistence, flexibility, detail-oriented, multitasking, rapid

learning, and master of organization

Experience July 2007-present Home Solutions Somers

Point NJ

Accounting Clerk

( Prepare, monitor, and maintain computerized accounts

payables and receivables.

( Verify accuracy of purchase orders and invoices.

( Generate income statements, balance sheets, general

ledger, checks and reports; enter payable vouchers;

receive/deposit checks daily.

. Maintain all expenses for our Sales Personnel for 5

locations

. Other duties as assigned by Manager/Director

. Performed various administrative functions for

office; typing, create/maintain files, answering

field questions, process mail

April 2005-July 2007 Craig Testing Laboratories

Mays Landing NJ

Clerk (Data Entry)

( Enter various forms of data in Microsoft; Word, Excel,

and QuickBooks for; sales, purchasing, and payroll for

testing laboratory.

( Processed orders received via phone, e-mail, and

regular mail.

( Analyzed data entry systems and prepared

recommendations for process improvements.

( Performed various administrative functions for office;

typing, create/maintain files, answering field questions,

process mail, taking messages, and serving as concierge.

October 2003-July 2004 Hamilton Township Police (Depart)

Mays Landing NJ

Purchasing Agent (Intern)

( Assisted in Budgeting and purchasing inventory for

Police Department.

( Assisted in researching, planning, tracking and

projecting the demand and

use of inventory.

( Worked through all stages of purchasing, all

documentation, related to the purchase processes and

procedures; pre-qualification, estimating, closing,

tendering, awarding, job start-up, and completion.

( Worked primarily on the payment invoices.

May 1996-October 2002 Tropicana Hotel and Casino Atlantic

City NJ

Supervisor, Housekeeping

( Supervised a staff of 12, which includes scheduling,

motivating,

organizing, and training of these employees.

( Governed business operations, including tracking

workers productivity, tracking employee hours, and ensuring

customer service.

( Communicated and resolved customer issues, maintained

work completion log, and ensured all work was completed to

hotel standards.

April 1995-May 1996 Tropicana Hotel and Casino Atlantic

City NJ

Clerk, Accounting Department

( Counted, inventoried, balanced, and performed all

calculations for coupons for accounting department.

( Trained new staff on accounting office functions and

duties.

( Completed various Accounting Office duties.

Sept.1993-April 1995 Tropicana Hotel and Casino Atlantic

City NJ

Marketing Department Assistant

( Greeted customers, answered inquiries, provided

information, resolved problems, and handled various

administrative activities.

( Communicated and resolved customer issues and ensured

all work was completed to hotel standards.

( Provided support to senior-level office managers.

July 1993-Sept.1993 Tropicana Hotel and Casino Atlantic

City NJ

Clerk (Data Entry)

( Entered and updated casino patron's marketing file

information in hotel database.

( Communicated and resolved customer issues.

( Performed various administrative functions for office;

typing, filing, answering phones, taking messages, and

serving as concierge.

Reference upon request

Contact this candidate