Customer Service High School
Resume:
Latasha C. McCoy
Brooklyn N.Y 11207
SUMMARY:
Excellent customer service skills; friendly, courteous, and articulate.
Experienced in security field; 8 and 16 hours Security Licensed/Fire Guard Certificate.
Take pride in doing a good job; and willing to learn.
WORK EXPERIENCE:
African American Planning Commission, Brooklyn, NY 06/12-02/13
Security Officer
Enforced rules and regulations
Patrolled the premises in the area by checking the doors, and fire extinguishers
Viewed the surveillance camera
Called Police or Fire Department in case of emergency
Assisted in Fire Drills
Authorized and monitored the entrance and departure of all Visitors
Concerned Home Managers For The Elderly, Manhattan, NY 08/09-09/11
Home Health Aide
Responsible for assisting senior citizens with daily living skills.
Administer and monitor patients medication intake.
Assist with the preparation of breakfast, lunch and dinner.
Volunteers Of America, Brooklyn, NY 05/06-06/08
Front Desk Monitor
Enforced the rules & regulation, secured and monitored the facility.
Coordinated all inter-office communications, and maintained daily activity reports.
Managed facility fire command station.
Conducted facility fire drills.
City of New York Parks & Recreation, Queens, NY 08/03-05/06
Seasonal Maintenance Worker
Performed exterior maintenance duties throughout several parks and playgrounds.
Cleaned and sanitized comfort stations and other facilities.
Painted park benches and removed graffiti.
CGS Boutique, New York, NY 03/99-06/99
Sales Associate
Answered and resolved customers’ questions and concerns.
Operated cash register and handled all transactions.
Responsible for opening and closing procedures.
Restoration Plaza, Brooklyn, NY 06/97-08/97
Teachers Assistant-Summer Youth Job
Resolved conflicts and provided structured discipline.
Coordinated and supervised educational and recreational activities.
Assisted students individually and did in-group lesson plans.
Planned and prepared nutritious snacks and meals.
EDUCATION:
Eastern District High School, Brooklyn, NY, High School Diploma 1997
SKILLS/TRAINING:
8 Hr. /16 Hr. Security Training/Fire Guard and Coordinator.
Contact this candidate