Customer Service,Tow Motor driver,Shipping & Receiving

Jerry Layne

**** ****** ******

Cleveland, Ohio *4113

H: 216-***-****

M: 216-***-****

************@*****.***

Summary of Skills

• Dependable, hard-working Clerk with 13+ years experience in Shipping & Receiving

• Production line/assembly line forklift experience

• Proficient in Microsoft Word & Excel

• UPS Worldship software, Fed Ex & DHL experience

• Solid Customer Service and communication skills

Experience

12/2012 – 4/2013

Material Handler Jergens Industrial Cleveland, OH

• Picking up and delivering materials and parts to proper locations

• Receiving incoming parts and processing outgoing orders

• Pulling metal and delivering to machines for production

• Saw and cut steel and aluminum bars to size

• Stand Up & Sit Down Tow Motor usage

• Misc. duties as needed

6/2002 – 10/2012

Shipping & Receiving Clerk Applied Industrial Technologies Cleveland, OH

• Received & checked in shipments in the morning & shipped packages via UPS in the afternoon

• Loaded & unloaded truck shipments

• Safe and efficient operation of walkie tow motor

• Responsible for identifying operational issues, job progress, and material requirements

• Promoted and maintained safe, clean, and orderly work environment

• Implemented cost cutting measures

• Maintained positive customer relationships

9/1998 – 6/2002

Order Fulfillment & Shipping Clerk Allied Construction Products Cleveland, OH

• Pulled and packed orders

• Shipped UPS & Fed-Ex

• Maintained shipping supply levels

• Palletized some orders & loaded trucks using towmotor

5/1995 -8/1998

Machine Operator All Foils Inc. Brooklyn Hts., OH

• Operation of various machines including: 40” Rotomatic slitting machine, Shear/Cutting

machine, and Compactor/Bailer

• Cross trained in the shipping department

• Trained and certified on sit down, stand up & walkie tow motors

5/1990 – 3/1995

Auto Parts Sales / Delivery Driver Merit Auto Parts Brooklyn, OH

• Fulfilled orders by telephone and for walk in retail customers

• Pulled and invoiced parts

• Turned & resurfaced disc brake rotors & drums

• Delivery Driver

• Checked in daily stock orders and stocked shelves

Education and Training Glenville High School Cleveland, OH

General course of study

GED received in 1993

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