Manager Sales
Resume:
Jeanette Chernis
*********@*******.***
General Manager/ Human Resource Professional
QUALIFICATION HIGHLIGHTS
A High-energy, dynamic and results driven individual. Combining a hands-on management style with strong people skills. Extensive experience in Management, Human Resource Training and Development, Merchandising. Strong leadership and motivational skills; proven ability to quickly build rapport, establish trust, train and motivate people of all levels to achieve their maximum potential while attaining corporate objectives.
Recognized for professionalism, positive mental attitude, commitment to excellence, and demonstrated ability to communicate and interact with Senior Management, associates and customers.
Posses a strong work ethic in pursuit of excellence, highly adaptable to change.
STRENGTHS
Customer and Employee Relationship Management
Management and Coaching of Personnel
Strong Decision maker
Loyal & Committed
Quick Learner, Instituted new employee orientation program to improve employee performance and to decrease the attrition rate for new sales associates.
Leadership Qualities
Inventory Management
Policies and Procedures
Train newly hired sales representatives to facilitate, negotiate and deliver creative sales tactics and strategies.
Achieve annual sales goals and quotas based on volume, gross margin, payroll, shortage, and expenses.
Assistant Store Manager
Wal-Mart, California
Managed daily operation of an 130,000 sq ft store, 5 retail departments, with approximately 50 employees duties included, scheduling personnel, reconciling credit, check, and cash receipts, verifying deliveries, stocking new merchandise, and replenishing shelf stock. Determined product lines, maintained inventory levels, managed vendors, designed marketing and sales campaigns, oversaw merchandising, and supervised department managers and services team. Ensuring in stock conditions were met, through correct inventory control and ordering.
General Manager -
Staples
Responsible for profit attainment, financial and operational planning, payroll and employee performance.Well-developed management skills. Utilize all assets and resources available, maximizing employee productivity and performance to achieve corporate goals and objectives.Accountable for essential planning of all company operations.Consistently able to obtain high productivity from employees.Developed valuable professional rapport with operations managers, marketing officers, and clients and set standards for product development, service delivery, and customer relations. HR duties included hiring and developing, retaining personnel. Maintain all employment records, People Soft applications.
Department Manager
Bed Bath And Beyond
Maintained inventory, ordered product and scheduled sales staff, and monitored sales performance.
Directly responsible for all in stock conditions of my departments,housekeeping and high store standards met,policy and procedures adhered to.
Key carrier, open and close the store. Planned and executed company standards including communications, operations, and human resource policies.
Human Resource Professional
Lowe's HIW
Responsible for the attraction, motivation, and retention of talent in the store by anticipating and preventing people problems in the store, through consistent application of policies, effective management practices and legal recruitments. Anticipate talent needs and address them through proactive and effective recruiting, staffing and training.Monitored health and welfare of assigned individuals and provided career planning and opportunities for career growth.Managed labor relations, compensation reviews, recruitment, employee training, and policy development.Managed grievances ensuring compliance with company policies, as well as federal and state laws.Performed all new employee orientations and administered the company benefit plans.Planned for future staffing requirements.Interviewed and evaluated job applicants.Managed recruiting for contract, temporary, temp to perm and permanent work force.Organized and performed weekly new hire orientation.Performed background investigations, and set up and maintained confidential employment files.Skilled in personnel management, employee relations, training, recruit development and retention.Extensive PeopleSoft Skills.
STARBUCKS
Store Manager. Responsible for day to day operations, inventory,P& L, Hiring retention, Health Department codes, Retail
PROFESSIONAL DEVELOPMENT
Toastmasters
Through the Nationally recognized program I learned to effectively speak in front people through a series of speaking engagements.
Facilitator
Field trainer for Staples
Covering a wide variety of retail based topics including: HR policies and procedures, inventory control, key control, safety and LP issues.
Leadership
Participated in an intensive course in regards of how to be an effective manager, covering all scenarios of retail management and HR issues.
EDUCATION AND TRAINING
Certificate, PHR - 2006
UC San Bernardino, San Bernardino California
College of the Desert
Certified Nursing Assistant
SKILLS SUMMARY
* Coaching and motivating staff, conducting training programs, customer service and retention, staffing and Management development.
* P&L Management, payroll reporting, Productivity Analysis. Policy and Procedure Development, process improvement. Customer and Employee Relationship Management
* Recruitment, Selection, Training and leadership Supervising Management teams. Recruitment,Selection, Training, and Leadership
Contact this candidate