Software Supervisor

Kenneth Allen Getch

***** *** **** *****

Noblesville, IN 46060 US

Mobile: 317-***-****

Email: *******.*****@*****.***

Availability: Job Type: Permanent

Work Schedule: Full-Time

Work Department of Veteran Affairs 05/2011 - Present

Experience: 1481 West 10th Street Salary: 63,000.00 USD Per Year

Indianapolis, IN 46202 United States Hours per week: 40

Series: 2210 Pay Plan: GS Grade: 11

Software Developer (This is a federal job)

Supervisor: Sowinski, Richard J. 317-***-****)

Okay to contact this Supervisor: Yes

Duties:

Develop web based fully interactive applications utilizing the existing VistA

database and Cache Intersystems technology through individual and team

based project management. Mentor and teach new team members department

policy, technology and expectations while not hesitating to take the lead on

any team project. Experience in planning and monitoring mobile and web

technology projects; managing enterprise level web and cloud technology

initiatives; developing and analyzing system requirements; planning,

organizing, and coordinating resources to meet information technology (IT)

program objectives; and evaluating and recommending new and/or enhanced

approaches to the delivery of mobile, web and cloud technology services.

Works with clients and customers (that is, any individuals who use or receive

the services or products that your work unit produces, including the general

public, individuals who work in the agency, other agencies, or organizations

outside the Government) to assess their needs, provide information or

assistance, resolve their problems, or satisfy their expectations; knows about

available products and services; is committed to providing quality products

and services. Expresses information (for example, ideas or facts) to

individuals or groups effectively, taking into account the audience and nature

of the information (for example, technical, sensitive, controversial); makes

clear and convincing oral presentations; listens to others, attends to nonverbal

cues, and responds appropriately. Identifies problems; determines accuracy

and relevance of information; uses sound judgment to generate and evaluate

alternatives, and to make recommendations.

Accomplishments:

Pharmacy Call Center(CRM): Built as a replacement for an existing COTS

software solution the CRM software is both powerful and user friendly.

Averaging over 30,000 calls a month this system utilizes the speed and

massive data capabilities of the VistA database management system.

Completely web based this system has a built in set of management tools that

remove the need for IT administration. As the call center continues to grow

the software continues to adapt to the needs of the user with its dynamic

tagging system and robust tool set. By switching to my CRM software the VA

has saved $180,000 in licensing costs and even more money by significantly

lowering the average call time.(POC is *******.*******@**.***)

Provider Productivity Tool(RVU): A complete web based interface tool that is

designed to track every action of every provider at the Indianapolis VAMC.

Implementing a faceted classification system that is then used in combination

with a dynamically built data set this system generates accurate reports

quickly. A tiered security system allows for greater visibility by VAMC staff

with an overall goal of generating better care for our patients. A user friendly

interface and powerful report building engine displays massive amounts of

information efficiently and effectively.(POC is ****.*****@**.***)

Chronic Hemo Dialysis Report(CHDR): This program generates a web page

report that searches through months of lab tests for all of our dialysis patients.

In addition to basic reporting the system performs multiple calculations that

give the providers fast and accurate information. This tool is used daily to

quickly identify in trouble patients and can even identify specific problems

and report them to the provider. By automating this process the providers

have more accurate information and more time to spend with their

patients.(POC is *******.*******@**.***)

Pharmacy Ward Order(PWO): A complete ticket and inventory system for the

internal pharmacy orders to wards within the VAMC. This system uses a very

user friendly and intuitive request system allowing for very little training

being needed. The ticket system tracks all everything electronically to include

what items were requested and filled. Included in this system is a complete

outgoing inventory tracking tool for accurate pharmacy inventories.(POC is

*******.*******@**.***)

These are just a few of the many projects I have completed in my first year at

this position. As I continue to develop software for the VA I strive for

software that is stable, secure, user friendly and self managed by the users.

Adapting technology for the future and inventing new ways to solve problems

are greatest accomplishments.

Related Skills:

Programming Languages: MUMPS, Vista(FileMan,Kernel), Cache, Cache

Object Script, XML, JavaScript, Jquery(to include plug-ins and API's),

Windows PowerShell Scripting and PHP

Windows Server Administration:

Linux Server Administration:

WAN/LAN/Wireless Administration:

Android OS:

VMware Administration:

RF theory, Cell Phone Exploitation, VSAT, TacSAT, and Cryptography.

CACI Inc Federal 02/2010 - 04/2011

Kandahar, Afghanistan Salary: 54,000.00 USD Per Year

Hours per week: 84

Lead Electronics Technician

Supervisor: Mike Whyche 318-***-****)

Okay to contact this Supervisor: Yes

-Applies advanced technical knowledge, along with military technical

electronics knowledge, to fault isolation, scheduling and maintaining

complex communications and electronics systems in accordance with Army

and Department of Defense standards.

-Performs critical quality and safety assurance reviews of all equipment

integration practices to assure conformance with the US National Electrical

Code (NEC).

-Provides engineering input to the preparation of Engineering Change

Proposals, (ECPs), and technical design packages. Develops integration plans

and performs hardware integrations, and manages documentation schematics

and modifications. Prepares site integration and test reports. Configures

computer software, communications devices, and peripheral equipment to

operate within designated networks. Designs and plans for and executes

network hardware installation, testing, and validation. Trains military

personnel at the installation site in proper use of highly specialized electronic

equipment.

-Prepares and maintains equipment and configuration documentation, and

performs physical configuration audits.

Unisys Federal 05/2008 - 02/2010

Indianapolis, IN United States Salary: 23.00 USD Per Hour

Hours per week: 40

Tier 3 Software Technician

Supervisor: Tim Jones 317-***-****)

Okay to contact this Supervisor: Yes

-Analyze and resolve software problems to contract specifications.

-Manage User and Computer accounts with Windows Server 2003 Active

Directory.

-Train and mentor Tier 2 and Tier 3 Technicians.

-Identify and mitigate computer viruses and malware.

-Manage Altiris backup solution server and user accounts.

-Utilize Marimba Central software management.

-Analyze cost benefit relationships for project management.

-Design and develop software tools to increase productivity of technicians.

US Army 05/2007 - 05/2008

Ft. Huachuca, AZ United States Salary: 50,000.00 USD Per Year

Hours per week: 60

Military Intelligence System Integrator

Supervisor: Shane Christian 520-***-****)

Okay to contact this Supervisor: Yes

-Windows Server 2003 and Windows XP domain administration.

Troubleshooting, implementation of active directory policies, and enterprise

security software management.

-Sun Solaris system maintaining and troubleshooting.

-Cisco router and firewall deployment and maintenance to include intrusion

detection and computer forensics.

-Tests electrical equipment with multimeters, oscilloscopes, signal generators,

spectrum analyzers, wire diagrams, logic and signal flow charts and technical

logic diagrams.

Education:

Indiana University Purdue University Indianapolis Indianapolis, IN United States

Bachelor's Degree 12/2012

GPA: 3.0 of a maximum 4.0

Credits Earned: 178 Semester hours

Major: Informatics

Relevant Coursework, Licenses and Certifications:

Indiana University Degree

Indiana University Purdue University Indianapolis

School of Informatics

Bachelor of Science in Informatics

Major: Informatics

Cognate Area: Criminal Justice

12-31-2012

Indiana University Certificate

Indiana University Purdue University Indianapolis

School of Informatics

Certificate in Legal Informatics

12-31-2012

Cochise College Sierra Vista, AZ United States

Associate's Degree 05/2008

GPA: 3.8 of a maximum 4.0

Credits Earned: 64 Semester hours

Major: Electronics Technology

References: Name Employer Title Phone Email

Jason Eagleson 317-***-****

General Motors Hybrid Transmission

*****.********@*****.***

Acceptance R&D

Corp Technician

Shane Christian 520-***-****

US Army IEW Maintenance

********.*.*********@*****.***

Shop Manager

Mildred McManus 317-***-****

Department of Veteran Affairs Nurse Practitioner

*******.*******@**.***

Michael T Nguyen 317-***-****

Department of Veteran Affairs Software Developer

*******.******@**.***

Melanie Kuester

Department of Veteran Affairs 317-***-****

*******.*******@**.***

Pharmacy Staff Development Coordinator

Additional -Administration: Microsoft Windows 7, Microsoft Server 2003 and 2008,

Information: Linux and mobile Operating Systems.

-Software: Intimate knowledge of the Microsoft Office Suite Word, Excel,

PowerPoint, Access, Project, Visio, Altiris, Marimba, Active Directory,

Oracle, Active Identity. Complete Intersystems Cache administration,

training, development and database management.

-Programming: JavaScript, AJAX, PHP, Jquery, MUMPS, VistA Fileman,

HTML 5, Cache ObjectScript, and Window Powershell.

-Security: Firewall and IDS (host and network based) configuration, PKI and

X.509 infrastructure, cryptography, auditing, vulnerability assessments, base

lining systems, OS and network hardening methodologies, organizational,

physical and general security practices.

-Certifications: CompTIA A+

-Degrees: Bachelors of Science in Informatics with certificate in Legal

Informatics and Associates of Applied Science in Electronics Technology.

-Administration: Software lifecycle administration to include testing,

deployment, cost analysis, and central management.

-Federal Regulations: Detailed knowledge of Sarbanes-Oxley, HIPAA,

FERPA, Gramm-Leach-Bliley, 508 compliance and other federal regulations.

-Tool Development: Personally developed, wrote, tested and deployed

software based tools that increase productivity and accuracy of

troubleshooting for Unisys.

-Security Clearance: Top Secret SCI – DCID 6/4 Access. Adjudicated July

2009

Contact this candidate