Project Customer Service

JANTRAPORN NOAKES

*** ********** ** ****** *****, Maryland 21220

443-***-****

********@*****.***

SKILLS AND EXPERIENCE

Project Accounting Deltek Vision 6.1

Transaction Processing/Invoicing

AR Collections Public Relations Bilingual -

English/Thai

RTKL Associates Inc. Baltimore, Maryland (June 2004 - Present)

Senior Project Accountant

Responsible for large number of project billing. Review

Contract/Agreement to get project setup. Maintain project and contract

records. Working closely with project budget via Vision, review

reasons of unbilled. Respond to inquiries from project managers,

vendors, external parties, and clients. Work with project managers on

billing verification after reviewing plans and revenue with Project

Managers each month. Handling accounting transactions, tracking

expenses, monitoring time charging by employees. Frequenly generating

and reviewing cost and revenue reports. Also working with accounts

payable teams making sure consultant invoices are being coded and

billed to the client appropriately and timely. Making sure that

consultant invoices are paid per terms agreed between company and

consultants. Reconciliation of Vendor statements and client payments.

Review daily cash receipts for posting for Finance Team, making sure

payments applied to correct projects and invoices. Assisting Project

Managers and Vice Presidents with different reporting and

understanding reports. Recently assigned to reconcile and collect

large numbers of AR to reduce Days of Revenue Outstandings.

Delsey Luggage, Inc. Elkridge, Maryland (November 2001 - June 2004)

Customer Service Rep. /Order Processor

Responsible for processing entire orders and backorders daily and

provide invoices, batch reports and pick lists. File and distribute

invoices to customers and sales reps. Assist customers placing sales

orders, parts orders, returning product or in need of general

assistance. Assign and process Return Authorizations for products.

Maintain and update customer accounts to include shipper, backorder,

quantity, cost and product information. Process FedEx and UPS

shipments daily. On a continuous basis, work closely with the

Warehouse, Shipping/Receiving and Sales/Marketing to provide the

customer with quality service and up-to-date information. Oversee,

maintain and ordering of the office supply inventory for the entire

company. Research and compare pricing of all office supplies. Monitors

and controls even budgets and negotiates all necessary contracts.

Fuji Business Brain (Thailand) Co., Ltd. Bangkok, Thailand (February 1996 -

September 1996)

Administrative Assistant/ Bookkeeper

Responsible for report preparation, meeting schedules, client

contacts, clerical functions and other assistive duties of the

Owner/President. Maintained client records, accounts payable, accounts

receivable, cash handling and collections.

The Manager Public Co., Ltd. Bangkok, Thailand (March 1995 - October 1995)

Sports Express Daily Newspaper

International Sports Reporter/ Columnist

Reported on global sporting events. Contributing writer of a weekly

column. Responsible for translating reports into the

Thai language. Coordinated reports and articles for next day printing.

EDUCATION

Thammasat University. Bangkok, Thailand (1991-1995) Bachelor of

Business Administration

Triam Udom Suksa School. Bangkok, Thailand (1989-1991) Graduated

with Honors.

REFERENCE: Upon request

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