Customer Service Medical Billing

DAISY LOPEZ

***** ******* ***** ***.

ORLANDO FL.32824

PHONE 407-***-****/ FAX 407-***-****

********@*****.***

OBJECTIVE:

I would like to secure a position with a reputable company in which I can utilize my 10 years of experience in the following areas: telemarketing, receptionist and general office work. And 15 years in Customer Care. I have knowledge and have demonstrated ability in uplift production, quality, efficiency and safety in a variety of environments.

FUNCTIONAL SUMMARY:

I am a highly motivated self-starter individual that excels in learning new things and grasping concepts and ideas. I am a very hard-working individual who values high performances and professionalism. I am a team player who is also very flexible and have outstanding work ethics.

EMPLOYMENT:

Alpha Roofing and Sheet Metal LLC. 07/2005-11/2012

Secretary

Popular Mortgage, Division of Popular Bank, Hato Rey, PR 10/2004-03/2005

Receptionist - Answer Phones and

provided customer service to clients

Industrial Data Communication Services, Bayamon, PR 03/2000-07/2004

Telemarketing, Sales, Receptionist, Secretary

(general office work)

Caribe Medical Center, Vega Baja, PR 06/1999-01/2000

Secretary, Receptionist and Medical Billing

Ciudad de Oro, Bayamón, PR 01/1995-01/1999

Patients Cares in all areas

SKILLS:

Microsoft Word, Excel and PowerPoint. Bilingual (English/Spanish). Internet.

EDUCATION:

2009-2009 Cambridge CNA- Orlando, Fl

CNA Training

2000-2003 University College of San Juan- San Juan, PR

Associate Degree in Business Administration

1992 Department of Education of P.R.

GED

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