Post Job Free
Sign in

Manager Customer Service

Location:
Nashville, TN, 37188
Salary:
85000
Posted:
April 21, 2013

Contact this candidate

Resume:

BRUCE LINEAL

E-Mail: *******@*********.***

Cell Phone: 661-***-****

OVERVIEW

( Talented, seasoned, solutions and results-

oriented Facilities, Plant, Project and Operational Manager.

Proven 25+-year record of operational excellence, quality,

safety, lean efficiency and customer satisfaction. Proficient at:

Facility, Plant & Project Management

Operations/Production Supervision Facility/Plant Relocation

New Facility Start-Up & Development

Production Manufacturing Support Facility/Office Design/Layout

Building Additions, Remodels, Retrofits

Capital & Tenant Improvements Infrastructure & Utilities

Fleet/Equipment/Property Management

Space Planning & Ergonomics Procuring Capital Equipment

Regulatory/Environmental Compliance

Energy Management/Conservation Staff Development & Training

UBC, NEC, NFPA & Code Compliance

Equipment Installation & Testing Quality and Process

Control

Scheduled/Unscheduled Maintenance

Proactive Preventive Maintenance Craft and Trade Supervision

OSHA Compliance & Hazard Reduction

Forklift Instruction/Certification Janitorial Staff

Supervision

Contract/Subcontract Administration

Contractor Surveillance/Oversight Security & Loss Prevention

Permits & Building Inspector Liaison

Production Equipment Maintenance Hazardous Materials (MSDS)

( Resourceful, versatile and quickly adaptive to

a wide range of managerial situations, organizations or

industries. Experienced supporting competitive, profitable

manufacturing of plastic medical supplies, wristbands and labels.

( Accomplished at cost-effectively managing

and/or relocating vast, multi-million dollar ISO 9001

manufacturing plants and industrial facilities totaling over

500,000 square feet in California, Mexico, Florida, Kansas,

Chicago and Dallas.

( Expert at developing new, turnkey domestic and

"off-shore" plants, warehouses and facilities from start to

finish while building in competitiveness, lean value, quality,

staff safety, user productivity and profitability from square

one.

( Experienced "5S" LEAN instructor and

practitioner. Gifted problem solver and troubleshooter. Expert at

maximizing efficient use of energy used by HVAC units, production

machinery and fleets (electricity, LP, gasoline). Have developed

a cost-effective, reliable, high-quality network of tradesmen,

outside contractors, suppliers and vendors.

license/CERTIFICATIONS

California Licensed Contractor,

Class C-10 Electrical. Licensed since 1987.

Green Team Certified in Cost-

Effective, Environmentally Friendly Industrial Operations, City of Los

Angeles

Others include: Safety Team

Leadership, Forklift Instructor/Certifier, Basic Life Support (CPR, First

Aid).

EXPERIENCE

14 years Precision Dynamics Corporation

8/1998 to 2012

Corporate Facilities Manager,

Corporate HQ, San Fernando, CA

. Planned, prioritized, managed and optimized

new facility development/start up, equipment and facility

maintenance, safety, security, additions, upgrades, office and

lav remodels, TI improvements, seismic retrofits and plant/office

relocations for leading manufacturer of plastic health care

supplies, wristbands, culture tubes, labels, markers, etc.

. Managed facilities, property, fuel, energy and

assets to support 86,000 sq. ft. manufacturing plant and HQ

offices in San Fernando, 78,000 sq. ft. warehouse in Pacoima, and

new 120,000 sq. ft. manufacturing plant in Mexico.

. Developed, supervised and trained staff of 18

facilities maintenance mechanics, electricians, janitors, movers

and guards. Selected, hired and supervised subcontracted

tradesmen, journeymen and trucking companies.

. Orchestrated all facility operations and

projects. Wisely allocated $4M dollar capital

operating/purchasing budget.

. Controlled fleet and equipment (cars, pickups,

vans, forklifts, scissor lifts, generators, backup power, etc.).

. Oversaw energy conservation, permitting and

code compliance (UBC, NFPA fire, NEC electrical and life/safety).

. Independently planned and managed relocation

of non-competitive manufacturing plants in Bellville KS, Chicago

and Dallas to Mexico to lower labor costs and spearheaded

successful "off-shore" start up from square one.

. Planned, prioritized, managed and optimized

new facility development/start up, equipment and facility

maintenance.

. Instructed "5S" LEAN Practices at all

facilities. Streamlined/consolidated operations and processes.

Cross-trained staff, restructured policies and procedures,

improved methods, minimized waste and found better ways to do

things.

. This resulted in significant cost savings and

remaining consistently 10% under capital budgets for 12 straight

years.

BRUCE LINEAL

Resum Page 2 of 2

EXPERIENCE CONTINUED

Corporate Facilities Manager, Precision

Dynamics Corporation, continued:

. Served as a key player on corporate senior

management team. Provided recommendations and input to President,

VPs, and other division managers. Participated in strategic

corporate business and operational decisions.

. Performed cost and bid analyses,

feasibility/impact studies, schedule/labor estimates and

generated reports.

. Implemented cost-effective proactive

preventive maintenance and inspection programs for buildings,

infrastructure, large fleets and production equipment such as

injection molding, printing, cutting and heat sealing machines to

avert breakdowns, problems, hazards, outages, user complaints or

disruption to smooth, profitable production flow.

. Provided factory operators with

equipment, resources and support to maintain efficient,

profitable production flow.

. Chaired multi-functional teams.

Delegated assignments to get best from each member and monitored

progress.

. Conducted detailed dimensional, functional and

visual quality control inspections as well as safety and

procedural audits ensure stringent, lean, timely conformance to

codes, blueprints, wiring diagrams, job specifications,

contracts, policies, safety directives and organizational

objectives. Guided and assisted mechanics to comply the first

time.

. Defined and analyzed risks and

failure mechanisms to maximize reliability and minimize wasted

downtime.

. Supervised procurement of capital equipment,

vehicles, fuel, energy, materials, tools, equipment and supplies.

. Researched/negotiated high-value purchasing

agreements at advantageous prices, terms and delivery schedule.

. Oversaw occupational safety program, illness

and injury prevention policies, PPE and hazmat handling per MSDS.

Identified and mediated safety hazards to prevent accidents,

injuries, lost time, liability and Cal/OSHA violations.

Maintained outstanding safety record without having any accidents

or injuries on my watch (14 years).

. Led emergency quick response team comprised of

key personnel from all departments on call 24/7/365.

. Managed regulatory and environmental

compliance issues. Liaisoned with AQMD, EPA, OSHA and CalFire

(CFM).

. Built reputation of credibility and competence

with building inspectors to avert or smooth out acceptance

problems.

. Served as corporate forklift

instructor/certifier. Participated in formulating disaster

preparedness and recovery plans. Foresaw/prevented problems,

shortages or delays. Developed safe, lean, resourceful solutions

and work around plans to overcome unexpected adversity and meet

tight project schedules and production quotas under pressure.

. Periodically traveled between facilities and

offices in CA, TX, KS, Il, FL and Mexico to guide/assist

management staffs, support profitable production, troubleshoot

problems or delays, develop upgrades, audit facilities and

operations, implement new policies or procedures, close out and

relocate plants, and report to corporate HQ.

. Interacted with all departments/divisions,

regulatory agencies, architects, soil geologists, manufacturing

engineers, property managers, air-ride trucking companies, OSHA

inspectors, equipment and property manufacturers, etc.

. Developed partnership with union reps in

Chicago plant to obtain cooperation and getting everyone pulling

together.

. Originally hired as lead facility mechanic

before being asked to take over management of problematic

corporate facilities operation after 2 years and turn it around.

Restructured and standardized training, policies and procedures.

. Recognized with performance bonuses for being

instrumental in corporate growth, competitiveness and success.

12 years Owner, Operator & Licensed Electrical

Contractor, Bruce Lineal Electric, Palmdale, CA 1987 to 1998

. Installed, inspected and tested high/low

voltage wiring systems, appliances and equipment per schematics,

blueprints and specs under subcontract on residential, commercial

and industrial facility new construction, addition and remodeling

projects (homes, hospitals, schools, manufacturing plants,

hotels, offices, stores, restaurants, etc.).

. Hired, trained, supervised, assisted and

watched out for up to 12 journeymen electricians on large

projects.

. Developed business from square one. Managed

site operations and safety, estimating, scheduling, finances, bid

development, contract negotiations, customer service, business

administration, purchasing (vehicles, supplies, materials,

capital equipment, tools) accountability, payroll, taxes,

regulatory compliance and pulling permits.

Prior Journeyman Electrician/Foreman, Lineal

Electric (Family-owned with legacy of craftsmanship, pride and

quality).

EDUCATION & TRAINING

Business, one year of college studies at Los

Angeles Valley College, Van Nuys, CA. High school graduate.

Facility Management, American Management

Association, 2006. Highlights of dozens of training courses include:

5S World Class Manufacturing

Logistics, Tool & Inventory Control "5S" LEAN

Instruction

AMA National Electrical Codes

AMA Business Writing Course Continuous

Improvement

it/COMPUTER SKILLS

( Able to use LANs, Windows, Microsoft Office,

Word, Excel, PowerPoint, Outlook and MS Project.



Contact this candidate