Customer Service/ Admin Asst./Clerical/Receptionist

Joanie G Wilson

***** ***** **** ****, **********, IL 60586

815-***-**** ( *******@***.***

CLERICAL ( ADMIN

Professional ( Dedicated ( Communication Skills ( General Office Skills

Customer Service ( Meeting and Event Planning

Bulldog Express, Rockdale, IL. ( 09/2008 - 4\2011

General Office

Checking for accuracy and maintaining all driver files required for DOT

compliance. Responsible for IFTA sticker registrations, permits and

licenses. Coordinated load pick-ups at rail yard. Job billing prep

reconcile and approve for payment I-Pass and Prepass accounts. Assisted

with company insurance including liability, cargo, and rental for trailers.

Additionally health insurance account maintenance and annual re-quotes.

Compiled accident files including expediting insurance.

Responsible for purchasing repair parts and supplies as directed,

Maintained inventory on high usage and wear items necessary for

maintenance.

Farmers Insurance Agency (Art Bosi), Plainfield, IL ( 08/2007 - 09/2008

General Office / Secretary

Responsible for opening and closing of office. Providing great customer

service. Collecting money and posting funds to customer accounts, balancing

and deposits. Booked appointments, Answered correspondence, follow up on

emails. Planning meetings for sales and training.

Plainfield School District, Plainfield, IL ( 08/1997 - 08/2007

Attendance Secretary, Plainfield South H.S. 2001 -2007

Received phone calls regarding attendance. Handled attendance questions and

anomalies, Reported findings to Dean of Attendance. Completed all filing,

correspondence and research as directed.Was responsible for receiving and

tracking on average 3000 students.

Summer School Secretary, Plainfield Central H.S. ( 2005

Summer School Secretary, Plainfield South H.S. ( 2006

Duties included; Registration and billing. Fee Collection, Assisting in

class assignments. Daily attendance and reporting. Book distribution and

return

Lunchroom Supervisor, Walkers Grove Elementary ( 1997-2001

Supervised during lunches and recess. Communicated with children to achieve

participation in organized games and physical activities. Lunchroom set-up,

clean-up and breakdown and needed.

Community Involvement - PTO President, 03/2002 - 05/2003

Chief fundraiser for the

Puma's Baseball Travel Team 2000

Skills

Microsoft Professional Office Suite Faxing Scanning Xeroxing Email

Internet

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