Customer Service High School

Stephanie Heavrin *** North Main St ( Martinsville, Indiana (

317-***-**** ( ************@*****.***

MA with experience in customer care, time management, managing large staff and

problem solving. Known for dedication to employer, attention to detail,

dependability and providing fast quality work product. Skills include:

- Communication

- Work Well Under Stress

- Customer Service

- Multitasking

- Problem Solving

- Self Motivation

Education

Kaplan University, February 2010- May 8, 2012

Associates of Applied Science in Medical Assisting

GED, Mooresville HIGH SCHOOL, Mooresville, Indiana.

Professional Experience

Gray Brothers Cafeteria August 31, 1999- December 17, 2012

555 S Indiana St Mooresville Indiana

Contact Jason Gray work-317-***-**** cell-317-***-****

Key Results:

0. Effective handling of problem resolution and improvement of workflow

efficiency.

0. Demonstrated proficiency in communication, strategic planning, and

problem solving.

0. Ensured the efficiency and quality of all operations personnel.

0. Reacted professionally and effectively in conflict and crisis

situations.

0. Managed customer service and satisfaction.

Volunteers in Medicine

811 W. Second St. Bloomington Indiana 47404

Contact Kim Brown work 812-***-**** cell 812-***-****

. Organizing Medial records

. Taking patient vitals

. Taking patient calls and returning calls

Route 67

600 S State Road 67, Mooresville, IN 46158

Contact Chuck work 317-***-****

. Memorizing mixed drinks

. Creating a fun atmosphere

. Calming hostile situations

Contact this candidate