Manager Store

Location:

Posted:

April 22, 2013

-*Daniel J. Wilcox

Casa Grande, AZ 85122

**********@*******.***

Experience

Geico Insurance, Bullhead City, AZ

Inspect and determine claim related damages, create estimates for repairs,

negotiate with repair facilities and explain repairs or total loss

process to customers. Issue payments for repairs or total loss

settlements.

04/11-06/12 Auto Adjuster III

USAA, Phoenix, AZ

Investigate, evaluate, negotiate and adjust moderately complex auto claims

from origination to closing for Arizona, California and Hawaii.

2010 Commercial Drivers License

International Trucking School, Kalamazoo, MI

07/02-06/09 Team Leader (Position Eliminated)

Progressive Insurance, Kalamazoo, MI

Managing casualty and repair representatives through training, estimate

and documentation review, payment authority, and performance

management. Managing Mitchell and Masterlink estimating

software in all lines; Auto, Motorcycle, RV and Boat. Handling complaints and

finality of disputed legal, liability and damage related concerns.

Catastrophe duty.

09/98-06/02 Credit Manager

Wells Fargo Financial Acceptance, Phoenix, AZ

Auto loans and second mortgages; business development and collections.

04/93-09/98 Office Manager / Loan Officer (First 18 months)

First Community Financial Services, Fresno, CA (FKA Great Western)

Auto loans and second mortgages; business development and collections.

04/86-04/93 Auto Express Store Manager / Service Manager /

Service Writer / ASE Certified Mechanic

Montgomery Ward, Kalamazoo, MI - Fresno, CA

Worked all positions in a full service mechanical shop.

Education Bachelor of Science Degree: Marketing - 06/92

California State University, Bakersfield

Certificates Legal Principles Claims Specialist, ICAR Courses

Prior Property / Casualty Insurance License and ASE Certifications