Customer Service Representative
Resume:
ANNA Stikl
Milwaukee, WI 53220
Cell: 414-***-****
Email: *******@*****.***
OBJECTIVE
Transition to and establish a career in accounting.
WORK HISTORY
Mar 2013 Customer Service Representative
To TruGreen
Present Waukesha, WI
Answer nationwide calls from customers.
Help customers resolve problems
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Take payments
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Authorized to offer discounts to save customers
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Apr 2011 Stay At Home Mom
To
Mar 2013
Jun 2011 News Editor
To Gamers Daily News
Apr 2012 Milwaukee, WI
Edit and post news articles to website.
May 2008 Foremen
To Lieds Nursery
Apr 2011 Sussex, WI
Managed a landscape maintenance crew.
Worked closely with clients and sales reps.
Responsible for production paperwork.
Managed multiple employees on job sites.
Feb 2005 Commercial Customer Service Representative
To TruGreen
Apr 2008 Waukesha, WI
Managed commercial office.
Responsible for accounts receivable
Data entry
Developed spreadsheets for clients
Prepared bids and contracts for clients
Scheduled routes for technicians
Provided weekly and daily updates to managers
Answering multiple phone lines
EDUCATION
May 2010 University of Phoenix – Online
To Phoenix, AZ
Sep 2012 Bachelor’s of Science Business
Focused in Accounting
Sep 2001 Milwaukee Area Technical College
To Milwaukee, WI
May 2004 Associates of Science – Horticulture
SOFTWARE/SYSTEM SKILLS
Microsoft Office (word, excel, powerpoint)
Typing Speed: 65 wpm
Mission’s software
REFERENCES
Colleen M Craig
Regional Manager – BMO Harris Bank N.A.
Jones Lang LaSalle Americas, Inc.
Greenfield, WI
Erin Maurer
Former Lieds Nursery
Current David J. Frank
Mark Thurner
Branch Manager
TruGreen
Waukesha, WI
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