Engineer Management

Adam S. Roth

**** *** ******* ** . ********, NY *1214

****@*************.*** . 917-***-****

Senior Technology Leadership

Proven history of developing and implementing technology infrastructures

and solutions that improve business capabilities and drive organizational

success

Energetic, goal-oriented professional with a history of success designing,

implementing and enhancing technology programs, operations and

infrastructures that drive profitability and productivity for growth-

oriented companies. Highly diversified career as leader, strategist and

problem solver in technical and non-technical roles, demonstrating

flexibility, diligence and outstanding business acumen.

Technical and management strengths:

IT Operations Management Solution Design & Development

Strategic Planning & Execution Help Desk & NOC Operations

Team Building & Leadership Customer, User & Vendor

Project Management Relations

Budgeting & Technology Infrastructure, Network, System,

Procurement Application & Support Management

Professional Experience

INTEGRATED SOLUTION PARTNERS CORP., Brooklyn, NY

Chief Executive Officer (CEO) (12/2011 to Present)

Lead all aspects of technology consultancy firm to establish a versatile,

client-focused organization. Plan and execute IT engagements involving

complex system and network design, development and optimization, process

creation, training and support management. Manage scope, budget, timeline

and progress tracking for multiple, concurrent projects. Oversee in-house

operations and financials. Set goals, determine priorities and implement

best practices. Key Achievements:

. Built the company's operational and technical infrastructure from the

ground up to create a stable, scalable business with systems,

practices and processes in place to serve clients in a variety of

industries and disciplines.

. Performed in-depth needs analysis and project management to assist a

client in achieving business continuity following Hurricane Sandy.

IPREO LLC, New York, NY

Director of Operations (12/2009 to 6/2012)

Provided technical, business and administrative direction for leading

provider of market intelligence and investment management tools for

worldwide investment banks and corporations. Managed the global Network

Operations Center (NOC), 24-hour help desk, multiple data centers and the

telecommunication infrastructure for optimal performance and functionality.

Controlled IT procurement budgets. Tracked metrics. Implemented solutions

to boost security. Led and motivated 14 direct reports on three teams.

Created the "Run Book" for the NOC. Supervised vendors. Coordinated team-

building events. Key Achievements:

. Established a positive and productive workplace by training,

supporting and interacting with employees and managers at all levels

of the organization.

. Managed significant change and improvement initiatives, including one

data center consolidation, one data center relocation and three major

office moves (100+ employees each).

. Led help desk and support functions for 650 users in global locations;

ensured immediate diagnosis and resolution of complex IT issues and

updates.

. Spearheaded disaster recovery and business continuity planning, as

well as strategic planning to enhance capabilities and facilitate

consistent, reliable and uninterrupted operations.

. Identified and capitalized on cost reductions by merging team

functions, training employees and updating or transitioning to more

cost-effective systems (such as migrating from WebEx to Go-To Meeting,

which saved 33% annually).

ELECTRONIC INTERFACE ASSOCIATES, INC., New York, NY

Director of Technology (10/2008 to 12/2009)

Earned high-level promotion to oversee security projects for finance,

healthcare, government, education and other organizations. Consulted with

clients to assess needs, provide solutions and advise on best practices.

Developed and managed IT programs and budgets. Trained internal and

external teams. Key Achievements:

. Pioneered and directed the development and implementation of leading-

edge technologies that facilitated in-house and client-centered

operations.

. Strengthened the infrastructure and upgraded the access control

system, IP locks, network system and CCTV system for Lenox Hill

Hospital.

. Successfully coordinated and managed infrastructure of security and

accessibility equipment (CCTV, BMS and elevator controls) for 1,000+

buildings.

. Directed project teams and/or outsourced staff at Mizuho Corporate

Bank (Mizuho Financial, a Fortune 500 company), City University of New

York School of Journalism, New York State Office of Court

Administration, New York City Housing Authority, New York City

Department of Corrections Riker's Island Correctional Facility and

other client sites.

ELECTRONIC INTERFACE ASSOCIATES, INC., New York, NY

Field Service Manager (8/2007 to 10/2008)

Promoted to train and oversee operations, field associates and core support

staff in planning and executing security and management services projects

for clients. Led internal projects to position the organization for growth

and stability. Designed and facilitated technology training courses for

instructors and employees. Expertly managed budgets, timelines and

resources for multiple, concurrent projects. Key Achievements:

. Improved technology administration and enabled flawless customer

service by overseeing build-out and day-to-day management of the newly

established NOC.

. Created and executed customized programs for Mizuho Corporate Bank

(Mizuho Financial), CUNY School of Journalism and other clients.

ELECTRONIC INTERFACE ASSOCIATES, INC., New York, NY

Senior Network Engineer (8/2006 to 8/2007)

Spearheaded strategies to improve the productivity and functionality of

network, server, workstation and communications systems, applications and

equipment. Configured, installed and managed security systems and devices.

Performed troubleshooting and resolved problems to eliminate downtime.

Oversaw the wireless infrastructure (1,000+ Cisco 1310 access points) and

NOC monitoring (4,000+ nodes). Key Achievements:

. Designed and delivered training programs, workshops and learning tools

for instructors, technical team members and cross-functional employees

on all aspects of computer technology.

. Skillfully balanced internal and external projects, including

security, infrastructure, e-commerce, point of sale and other projects

for key clients such as Broadway theaters and other clients in the

finance and government sectors.

CORRECTNET INC., Hauppauge, NY

Senior Network Services Engineer (12/2004 to 8/2006)

Designed, installed, configured and maintained all network services to

effectively manage over $750 billion in assets serviced on the platform.

Engineered and managed Cisco firewall bundles, routers and switches for

international operations. Led server, router/switch/circuit and tool

installation, implementation and upgrade projects. Monitored performance

remotely. Managed security, accessibility and communications systems.

Oversaw continuity planning and disaster recovery. Created and led training

programs. Key Achievements:

. Supported worldwide operations by optimizing network services for

mission-critical, global organization.

. Re-engineered the network infrastructure from flat to layer-three

network using VTP, 802.1Q, Portfast and Spanning Tree Protocol (STP).

. Revamped the on-site data center and power distribution system for

efficient operations.

. Designed and implemented infrastructure and Cat5 cable to manage video

incident system.

ROCKEFELLER GROUP TELECOMMUNICATIONS SERVICES, New York, NY

LAN-Desktop Services Supervisor and Senior Systems Engineer (6/2000 to

12/2004)

Championed network and infrastructure projects to support and facilitate

day-to-day operations of dynamic company with $45M in annual revenue.

Directed customized projects for client organizations. Managed local area

network with 200+ users. Ensured the security and productivity of networks,

systems and equipment. Trained users and educated instructors (train the

trainer) for top performance. Key Achievements:

. Designed, purchased, built, tested and managed 30+ networks (with

hardware and software components) for clients including Absolut, AXA

Financial Advisors and Comedy Central.

. Developed and managed monitoring systems for internal and external

clients, as well as solutions for security, spam and operational

process improvement.

. Performed troubleshooting and issue resolution for urgent and non-

urgent projects.

CITY OF NEW YORK, BROOKLYN COMMUNITY BOARD # 13, Brooklyn, NY

Assistant District Manager (2/1996 to 6/2000)

Provided leadership and support within the Mayor's Office Community

Assistance Unit and Brooklyn Borough President's Office. Interacted with

city stakeholders and constituents (such as Coney Island Hospital) to

gather information, provide insights and assist in solving issues and

complaints. Implemented and enforced city policy. Researched immediate and

long-standing issues. Key Achievements:

. Provided technology consulting services for New York State Department

of Motor Vehicles, New York City Department of Consumer Affairs,

Brooklyn Borough President's Office and other clients.

. Designed and maintained the organization's website to improve

visibility and awareness.

*** ** ***

Also served as Emergency Medical Technician (per diem) for Victory Memorial

Hospital from 1998 to 2006.

Education and Credentials

BS in Computer Science, 2004 . EXCELSIOR COLLEGE / REGENTS COLLEGE,

Albany, NY

Certifications: Completed 50+ training and certification programs

including Intelligent Security, Systems, CCA, CCDA, CDA, CCIE (written),

CCNP, CISSP, CISM, MCSA, MCSE, Certified Security Technician, FEMA Basic

Incident Command System, Licensed Locksmith, Licensed in Security, Burglar

and Fire Alarms, and others. Full list is available on request.

Affiliations: ASIS International, BISCI, Information Systems Audit and

Control Association, Institute of Electrical and Electronics Engineers,

Network Solutions Advisory Committee, Network Solutions Customer Insight

Panel, Cisco Press Reader Review Team, Brooklyn Critical Incident Stress

Management Team (Former VP)

Technical Proficiencies:

Platforms Windows, Mac OS, Linux

:

Tools: Microsoft Word, Excel, PowerPoint, Access, Outlook, Project, Visio,

TFS, Putty,

Equipment Circuit Design/Configuration/Installation (DS3, DS1, T1, ISDN, Metro

& Skills: Ethernet, BT MPLS Extranets), Cisco Routers & Switches, Wireshark,

Onstate Virtual PBX Call Routing, Project Management, Post Mortem

Reports, Avaya G650, S8400 Media Gateway, 8420, 2420, 2410, Intuity

Voicemail, Network Management (Cisco Works, Cisco Clean Access, What's

UP, Nagios, Microsoft Operations Manager), Cisco Network Assistant, IP

Sentry, Dell Open Manage, APC InfraStruXure, CCTV Systems and others

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