Customer Service Manager

LINDA TOWNS ***** Paloma DR Belleville, MI 313-***-**** 734-***-**** *********@***.***

EMPLOYMENT HISTORY

*/**** ** */**** SHIPPING CLERK with Quality Metal Craft Send and monitor advance shipping notice, prepare proper shipping documents, schedule trucks, Assign activities to hi-lo drivers on dock, resolve all shipping and receiving discrepancies and reconcile with A/P, receive manifest and upload data for outgoing shipments, enter daily receipts.

05/10 - 5/2011 SHIPPING COORDINATOR with Phoenix Services Pull daily release 830 and 862, assure that complete documentation accompanies, freight leaving dock., expedite shipping orders, create, print and verify pull bill of ladings. Identify and resolve all related issues with customers, schedule freight.

10/05 - 1/10 SHIPPING COORDINATOR with NEW TECHNOLOGY STEEL Create pick tickets, customs papers. Verify and inspect shipments, transfer stock, interact with purchasing, accounting and traffic department. resolving discrepancies, inventory control. Check receivers for accuracy, ensure trains are staged with material and proper paper work.

1/05 - 10/ 05 BUYER with FILTRA SYSTEMS Price negotiations, cost reduction, Prepares purchase requisitions in advance to obtain materials in a timely manner, interfaces with vendors to expedite delivery perform cycle counts resolves invoicing and receiving discrepancies.

2/01 - 1/ 05 RELEASE ANALYST with MERIDIAN AUTO SYSTEMS Dispatch truck drivers, supervises shipping and receiving personnel, issue credit memo’s participate in management planning meeting and report to material manager. Assist with production supervision.

9/97 - 2/01 MATERIAL CONTROL ANALYST with HAHN’S ELASTOMER Oversee shipping department actives; Monitor incoming raw material and outgoing recyclable scrap. Create shippers, transit releases internal, external customer service schedule inbound outbound freight, accounts receivable, correct receipts, run transaction history, Adjust cum and fix any discrepancy.

6/90 - 9/97 TOOL STEEL BUYER with MASCOTECH FORMING TECHNOOGIES Purchasing of all raw materials. Interact with supplies, input work orders, securing quotations and selecting vendors. Negotiating competitive pricing. Daily/monthly inventory. Reports for stock status, cost savings, provides weekly receiving schedules to meet customers requirements.

REFERENCES: Upon request