Cathy Sutherland
**** ******** **. ******, ** ***35 773-***-**** ****************@*****.***
I am an experienced, aggressive and amiable person seeking a position with a
progressive company where I can apply my accumulated knowledge and skills to
assist in their growth and success.
Experience
Jan-March 2013 Technician, Neurohealth Associates(Lombard,IL)
Assists in the set up of computer based testing; Administers tests to children and
adult patients in an e ficient and standardized manner to obtain optimum test
results via HIRREM/Cygnet; Maintains a neat and organized testing lab
2011-2013: Patient Care Coordinator, Women's Group of Northwestern
(Chicago, IL)
Coordinate physician appointments for patients referred to the medical center and
match patients with designated attending physician; Make initial contact and
provide information to the patient on behalf of a specific group of attending
physicians; record patient information in Mysis Tyger and Greenway; perform
related duties as required. Greenway certified
2009-2010: Management/Lead, Institute for Personal Development
(Morris, IL)
Structured patient flow for the clinicians; applied care for and addressed concerns
of patients; monitored and administered front desk sta ; insurance verification,
maintained paperwork and file maintenance to clinic standards; operated with
O fice Hours, Practice Fusion, Microsoft Word and Excel.
2007-2008: Sales Associate, Mark Peter's Diamond Designs (Plainfield,
IL)
Developed, introduced and launched successful schemes that increased sales of
new jewelry; educated customers about diamonds and fine jewelry quality and value
to help sell products; designed display cases that maximized the sales of high value
items.
2006-2007: Sales Associate, Fitness Formula Health Club (Chicago, IL)
Applied marketing skills that increased the sales of memberships and services;
cultivated client relationships that increased customer satisfaction and repeat
sales; created corporate sales accounts consistently that led me to surpass assigned
sales quotas; operated with Power Point, Microsoft Word and Excel
2003-2005: Clinic Manager/Laser Technician, American Laser Centers
(Hinsdale, IL)
Learned skin rejuvenation as well as hair removal techniques with the use of laser
science that increased sales; prepared correspondences, document invoices
(including materials for payment of technicians) and patient accounts; supervised
and trained o fice sta ; administered general o fice duties such as filings, inventory,
copying and mailings; utilized knowledge of marketing skills to increase sales of
American Laser services and products.
Education
1997-2000 North Park University Chicago, IL B.S. Degree in Psychology
1992-1997 Wilbur Wright College Chicago, IL Associates Degree in
Science
2002 Pivot Point International Chicago. IL Aesthetician's License