Customer Service Sales

KIP BARTON

**** ********* *** ******, ** ***** 214-***-**** *****@*******.***

PROFESSIONAL SUMMARY

Highly motivated professional with over twenty years experience with fortune a 500 company. This includes customer

service, account management, building strong client relationships, sales management, and contract negotiations. A

strong communicator who interacts seamlessly with co-workers and management at all levels. For several years I

received recognition awards for my outstanding customer service with clients.

SUMMARY OF SKILLS

Quality Control Goal Oriented

Adhere to Deadlines Real estate License

Sales Management Excellent Communication Skills

Client Relations Staff Development/Training

Excellent People Skills Contract Negotiations

Problem Solver Strong Organizational Skills

Excellent Printing Skills Microsoft Office Suite

PROFESSIONAL EXPERIENCE

KELLER WILLIAMS REAL ESTATE 2011 –

Present

Realtor

Extensive knowledge of contracts

Scheduling home and foundation inspections

Work with title and mortgage companies

Home tours with clients

Negotiate contracts and pricing

ELECTRONIC DATA SYSTEMS (EDS) / XEROX

1987 - 2011

Customer Service and Printer Support Specialist

Provided on-site services for AonHewitt including print support, facilities maintenance, and customer service.

Managed all print jobs, both in black and white and color; ensured quality and accuracy of all jobs.

Handled binding for various print projects and executed project shipping using FedEx, UPS, DHL and couriers.

Contributed with monthly customer billing; billed to multiple cost centers and monitored billing costs and budgets.

Managed reception desk and provided customer assistance with AV hookups and scheduling of conference rooms.

Managed record retention and organization of library; utilized Net Tracks system to track records and Cintas visual

records system for indexing records.

Client Associate for Xerox accounts including AT&T, Oxy, SuperMedia, and United Health Care

Supported copy needs for SuperMedia and Oxy accounts including high volume color and black and white

printers; utilized booklet maker for binding books and brochures and wide format printers for posters.

Managed mailroom and reception desk for United Health Care, AT&T, and AonHewitt.

Service Support Representative for EDS

Managed toner needs for company nationwide, serving over 100 locations.

Processed billing for all toner accounts including resolving discrepancies; managed all inventory and warehouse

needs related to toner for organization.

ELECTRONIC DATA SYSTEMS (EDS) / XEROX

Account Coordinator

Supplied copy service support for worldwide needs of EDS University.

Managed all print jobs, both in black and white and color and handled binding and shipment of work.

Assisted instructors with layout and collation of manuals and contributed with billing for University account.

MERITAGE HOMES

1998 – 2008

Sales Assistant

Assisted clients in selling their homes and with purchasing new homes; provided tours of prospective homes and

completed research for clients as needed.

Prepared highly detailed lists of sales contacts which contributed to successful marketing efforts.

Coordinated with building supervisors to oversee home construction; ensured customers were satisfied.

COMMUNITY INVOLVEMENT

COPPERTOWN HOMEOWNERS ASSOCIATION 2011 – Present

Served as Board Member on Rules and Regulations Committee

SPRINGTREE HOMEOWNERS ASSOCIATION 1996 - 2010

Served as Board Member for fourteen years and President for ten years.

PROFESSIONAL RECOGNITION

Awarded XGS Spirit of Excellence Award in 2009; honored with a trip to Las Vegas.

EDUCATION

Richland Community College

TABC License

Real estate License

West Texas State A&M

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