Quality Assurance Assistant

Cell 510-***-**** • E mail *******@*****.***

Marcia C. Fuller

Objective

Seeking a position where my Administrative skills can be utilized in a

professional environment.

Education

California State University of Hayward Hayward, CA

Bachelor of Arts, Human Development with Specialized Sequence Classes in

Management, September, 2003

Chabot College Hayward, CA

Associate of Arts, Liberal Studies, May, 1999

California Insurance License #0H85514 – Life Accident Health Property &

Casualty

Work experience

2013 – Present East Bay Agency for Children/Therapeutic Nursery

School/Billing/Administrative Assistant

• Answer Phones

• Prepare Billing for Medi Cal, Prepare Prelim Intake for new Clients

• Prepare Charts for Utilization Review and other clerical duties

2012 – 2013 United Insurance/Insurance Agent

• Collect Premiums for Agency

• Write new business for Life, Accident, Health & Property

• Assist clients in Premium Loans, Policy Reviews

• Policy Deliveries and many other Insurance Agent duties

2011 2012 Fred Finch Youth Center, Oakland, CA/Temporary Program

Specialist

• Prepare Progress Notes for billing department

• Assistant to Receptionist

• File documents in client records

• Perform Medi Cal eligibility.

• Open and close clients as needed and many other clerical duties

2010 – 2011 Lincoln Child Center, Oakland, CA/Quality Assurance

Analyst

• Print Daily, Weekly and Mental Progress Notes from Online Assistant.

• Heavy filing, print Incident Reports and distribute accordingly to

Community Care Licensing and the Department of Social Services

Social Workers.

• Open and close files of new and old clients. Verify Medi Cal eligibility

on Alameda County’s database.

• Open Episodes for new TBS clients in the Medi Cal database.

Input data into Medi Cal INSYST database for payments and many

other Quality Assurance duties.

2009 2010 Far West High School, Oakland, CA/Office Volunteer

• Assist secretary when needed which include answering phone,

photocopies, filing, ringing the bell and many other clerical duties

related to the front office.

2007 2009 Levin Simes Kaiser & Gornick LLP, San Francisco, CA/Legal

Assistant

• Assisting Paralegals with medical/billing records.

• Obtain income, work history from clients, field calls, request and

confirm discovery extensions.

• Prepare and send 48 hr. agreement offer to all counsel.

• Help and coordinate expert witness dispositions. Help prepare plaintiff

exhibits. Investigate potential jury members and many other law office

duties.

• Utilize Mediconnect for Medical Records as well as including HIPPA

Compliance forms.

2005 2007 Social Security Administration, Richmond, CA/Legal

Administrative Specialist(2 Year Internship Program)

• Process claims, terminate, adjust under and overpayments for

beneficiaries and many other complex duties in relations to Social

Security.

2005 2005 County of Alameda/Buyer's Assistant/Public Health

(Temporary TAP Program)

• Assist Buyers for the General Services Agency/Purchasing Dept. with

clerical duties including placing updates on Internet and many other

clerical duties.

• Assist Public Health Manager for Alameda AIDS Project.

2004 2005 Department of the Treasury, Internal Revenue Service/Clerk

• Assist two managers with timekeeping, photocopies, spreadsheets,

supply ordering, ordering coupons for customers and many other

clerical related duties to the I. R. S.

2004 2004 County of Alameda/Buyer's Assistant (Temporary TAP

Program)

• Assist Buyers for the General Services Agency/Purchasing Dept. with

clerical duties including placing updates on Internet, set up Bidders

Conferences for

• Bidders and many other clerical duties.

2003 2004 ANG Newspapers/Typist

• Inputting Classified Ads in computer for newspaper which included

Real Estate, Automotive, Employment and Obituary Ads for the

Oakland Tribune.

2003 2003 Local 250/Membership Associate(Temporary)

• Inputting membership data into computer and many other union related

duties.

2003 2003 East Bay Asian Youth Center/Program Asst(Volunteer)

• Assist Program Director with supplies, safety and other related duties.

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