Customer Service Medical Assistant

DARWIN T. SERRANO NCMA

*** *. ******** **. *** ANGELES, CA 90029 *********@*****.***

323-***-****

NATIONALLY CERTIFIED MEDICAL ASSISTANT

OBJECTIVE: Seeking a Medical Assistant(Administrative/Clinical position)/Clerk

position.

Administrative Skills:

45 wpm typing skill

Microsoft Word Excel

Medical Terminology

Clinical skills:

Electroencephalogram

Injections(Intradermal, Sub-Q, Ztrack)

Venipuncture

EKGs

Vitals Signs

Autoclave instruments

PROFESSIONAL EXPERIENCE:

Diagnostic Laboratories Sept./2002-Presently working

2820 N. Ontario Dr.

Burbank, California

Phlebotomy Dispatcher/Data Entry/Customer Service

Duties included: very heavy phone calls, data entry/customer service(placing placing X-ray/Lab orders, giving verbal and electronic written lab results, faxing,alphanumeric filing, set up re-draws, knowledge of medical terminology,dispatch phlebotomists to nursing homes and assisted living facilities.

Aerotek Scientific Agency May/2009-Jun/2011

Kaiser Permanente(Regional Laboratories)

Microbiology Dept.

11668 Sherman Way

North Hollywood, Ca

Support Clerk/Inventory Clerk(temp. position)

Duties included: answering phones, help support Clinical Lab Scientists(CLS) w/daily report to doctors, data entry, assist w/media and ordering inventory supplies and stocking them.

Fountain Medical Clinic Feb./2001-Sep./2002

General Medicine/Weight Control

Los Angeles, CA

Medical Assistant

Duties included: perform EKGs, weighing patients, perform injections and venipuncture, Vitals, take medical history,filing charts, answering phone calls.

Beverly Hills Institute of Aesthetic Surgery March/2000-Oct./2000

Beverly Hills, CA

Medical Technician

Duties included: assisting on prepping patients for surgery, transferring of

patients on/off gurney, sterilization of instruments (gas sterilization/auto

claving), O.R. clean-up/turn over, take Vitals.

United States Credit Bureau 1998-1999

Los Angeles, CA

EOB Clerk

Duties included: reviewing of Explanation of Benefit Forms, filing Awards, Perfect Attendance.

EDUCATION:

American Career College Feb./1999-Dec./1999

Major: Medical Assisting

California State University Los Angeles 1997-Jan./1999

Major: Computer Technology

Ulysses S. Grant High School 1993-1997

AWARDS AND CERTIFICATES: National Certified Medical Assistant(NCMA),

CPR card, Phlebotomy card, Typing

LANGUAGES: English, Filipino(Tagalog), some Spanish

References Available Upon Request.

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