Medical Assistant Customer Service
Resume:
Bill Blankenship, RMA
St.Cloud, FL 34769
*******@*****.***
321-***-**** cell or 407-***-**** home
Work Experience History:
May 2012 – Feb. 2013
Eau Gallie Walk-In Clinic
1403 Highlands Ave.
Melbourne, FL 32935
Clinical/Administrative Medical Assistant
Front office: Receptionist, office communications (fax/telephone/mail), filing, collecting payments, balance daily receipts. Inventory control, ordering and receiving.
Back office: Took patient history, vital signs and patients chief complaint. Administered medications and injections. Performed diagnostic tests. Removal of sutures and staples. Ear irrigation. Assisted in minor procedures. Wound care. Patient education.
May 2011 - June 2011
Brevard Health Alliance/Cocoa
705 Blake Ave.
Cocoa, FL 32922
Performed Practicum Experience that included all
Clinical/Administrative responsibilities and tasks.
Roomed patients took vital and patient assessments.
Performed diagnostic tests.
September 2010
Brevard Health Alliance/Melbourne
17 Silver Palm Ave.
Melbourne, FL 32901
Applied Community Learning Experience in which all
clinical and administrative tasks performed by Medical
Assistants were addressed and journaled. This experience
helped relate the standards and theories taught in the
classroom with real world application. As a result of
performing ACLE I am a well rounded medical assistant
with experience.
March 2011 – Oct. 2011
Asberry Gardens Assisted Living
570 Laurel Oaks Ct. NE
Palm Bay, FL 32907
6 Resident Facility
5 - Ambulatory, 1 Total care (stroke, feeding tube)
Give and document medications given to residents
prescribed by their physicians. Housekeeping, take care
residents needs. Prepare residents meals.
1973 - 1977
Medical Center of Kissimmee
320 Mitchell St.
Kissimmee, FL 34741
All medical training was done in house. Orderly in 120 bed
hospital. Worked in many areas of the hospital, patients room,
X-ray, ER, ICU, supply. Was an orthopedic tech (set up and
placed patients in traction per Orthopedist orders).
Jobs were that of a CNA and MA.
Educational History:
2009 - 2011
Brevard Community College
Postsecondary Adult Vocational Course.
Clinical/Administrative Medical Assistant Program
Graduate with Honors 3.50 GPA
1973 - 1977
Medical Center of Kissimmee
In house training. Vitals, patient assessment, CPR, catheterizations, ER, ICU,
Orthopedics and supply.
CNA and MA training standards.
Certifications:
2010 - American Heart Association - BLS for the Health Care Providers
(CPR & AED) Program.
2010 - Bloodborne Pathogens and HIV/AIDS 104 and Domestic Violence
2011 - Brevard Community College Institute of Nursing
Medical Assistant - Clinical/Administrative
2011 - Certification of Completion - Medical Assisting Program.
2011 - Brevard Community College
Postsecondary Adult Vocational Certificate of Completion
Medical Assistant (Medical Assisting)
2012 – Medical Assistant Certification – American Medical Technologists (AMT)
2013 – Re-Certification – American Medical Technologists (AMT)
Distinctions/Awards:
2010 - Fall: Certificate of Perfect Attendance. BCC
2011 - Spring: Excellent Achievement - Presidents List. BCC
2011 - Spring: Certificate of Perfect Attendance. BCC
2011 - Graduated with Honors. GPA-3.50. BCC
Professional Organizations/Committees:
2011 - American Association of Medical Assistants
2011 - American Medical Technologists
2011 - Florida Society of Medical Assistants
2011 - Brevard County Chapter of Medical Assistants
2010 - B.C.C.M.A.P. Technical Advisory Broad
Community Service:
2011 - B.C.C.M.A.P. Charity Fund Raiser
2010 - Hope for Haiti
2010 - Brevard Sharing Center
Research/Publications/Presentations:
2011 - Cell and Cell Structure
2011 - Laws pertaining to DNA obtained by the Government
2010 - Medical Law and Ethics
2009 - Medical Assistant Careers
Continuing Education:
2011 - Meaningful Use
2011 - Blood Banks
2010 - Are you ready, Emergency preparedness
2010 - Adverse Reactions
2010 - Coders Feud
2010 - Medical Ethics
2010 - Customer Service in Health Care
2010 - The Agony and Ecstasy of Sonography
Previous Employment History:
1977 thru 2009
Corian Fabricator and Cultured Marble Installer
Responsible for training in the production, installation and
repair of Corian and cultured marble products.
Ability to liaise with trades and home owners to design
satisfactory options for installations.
Quality and inventory control.
Supply ordering.
Military Service:
Marine Corps
Viet Nam Veteran
Background Screening:
Certified Background – Eligible - 2011
AHCA – Agency for Health Care Administration - Eligible - 2011
References:
Dr. John J Magri IV – 321-***-****
Dennis Ryan PA – 321-***-****
Kelly Ragone CMA – 321-***-****
John Blessing MA, CNA, EMT – 321-***-****
Contact this candidate