Customer Service Sales
Resume:
Renee Dunnuck
Mesa, AZ *****
Summary of Qualifications:
• Strong organizational skills and problem solving abilities demonstrating sound judgment in establishing
priorities and making decisions.
• Well-developed communication skills, interacts effectively with people on all levels.
• Conscientious and detail-oriented with an eared reputation for dependability, integrity, efficiency and
professionalism.
• Motivated, fast learner with a vast knowledge of Customer Relations.
Skills: QuickBooks, Excel, Word, Outlook, Adobe, Zywave, Norvax, Microsoft Dynamics, AS400, S2000,
MAS90, Type 35wpm
Experience:
01/2013-Current CRSI, Inc. - Phoenix, AZ
Payroll, accounts payable, accounts receivable invoicing, reconcile bank accounts, gas cards and credit cards.
Scan all payroll/job paper work. Set up new job files, weekly job costing, schedule of values, order materials.
Call on sales opportunities, searched for jobs to bid on various web pages. Input and keep data base current,
keep daily calendar, weekly reports.
01/2012-01/2013 Accurate Lien Services – Scottsdale, AZ
Secure clients lien rights, research property owners for construction projects, client customer service, call
clients customers daily to obtain project infomation
10/2011-01/2012 Regal Auto Wash- Scottsdale, AZ
Accounts payable for 8 entities, check daily bank deposits, print daily sales reports, data entry of accounts
payables and daily reports for all 16 entities. Reconcile monthly sales reports.
03/2010-10/2011 Creative Benefit Strategies-Gilbert, AZ 480-***-****
Account management and insurance benefit advisor, strategize insurance carrier options for clients, create
benefit booklets, quick resolution of any billing and claims issues, order health insurance materials, present
employee benefits meetings, process enrollments and terminations, process new group enrollments and case
submissions, support HR managers with all benefits needs and questions, excellent communication and rapport
with clients, carriers and general agency staff, create specialized employee/employer spreadsheets.
09/2006-12/2009 HRW Builders- Scottsdale, AZ 480-***-****
Accounts payable for 7 entities. Payroll, new hire set up, process health insurance. Enter bills, all credit card
charges, invoices, purchase orders, cost code. Paid and distributed of vendor checks. Phone, fax, email, and
scan. W-9 and 1099 maintenance, AIA applications, lien waivers. Order and maintain gas cards, credit cards,
business cards and cell phones. Collect all job close out and warranties. Order office supplies.
08/03-05/06 Paddock Pools- Scottsdale, AZ 480-***-****
Scheduled remodel contracts, kept weekly logs, problem solving, interviewed new employees, trained new
employees, over saw daily schedules for technicians and plumbers, warranty repairs, collected money due on
accounts. commercial projects, ordered job materials, kept direct contact with homeowners daily, implemented
new procedures, scheduled contractors, lien release notices, answered phones, ordered permits, faxed, type
quotes.
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