Mentor/Artist/Advocate

Serena Hamilton

- **************@*****.***

- Cell 310-***-****

Professional Goals:

To advance in my career path by providing reliable and meaningful

mentorship and counseling to at-risk youth, utilizing my education,

professional experience, artistic talent/passion and personal experience as

a former foster youth, artist and dedicated humanitarian.

Education:

Ashford University

BA-Social Science, minor in Sociology

-Summa Cum Laude

-Golden Key International Honour Society

The Art Institute of California-IE

-30 Units: Art and Illustration

*CPR/First Aid, Crisis Intervention and ProAct Certified

Professional Experience:

EMQ FamiliesFirst

1/2013- Present

San Bernardino, CA

Supervisor: Becky Heiple 909-***-****

Youth Partner- Mentor for foster children, ages 12-21, carries a caseload,

utilizes art as a means of bonding and therapeutic intervention, as well as

planning individual and group activities such as trips to museums/art

shows, physical activities, and help with school work/housing/job

hunting/counseling etc. Also responsible for transporting youth, and

modeling good relationship habits, work ethic and emotional health and well-

being. Also participates in local advocacy including reaching out to

community partners and speaking at various engagements and task force

meetings involving San Bernardino County, local colleges and housing

resources for youth currently in the system or in the process of

transitioning.

St. Anne's Maternity Home for Girls

1/2012 -1/2013

Los Angeles, CA

Supervisor: Ryane Montes 213-***-****

Residential Counselor- Responsible for the direct supervision and mentoring

of at-risk teen mothers in a group home environment. Point Person-

Responsible to take over as lead residential counselor as needed,

responsibilities include daily population report through iTrack (DCFS),

medstaff responsibilities, and supervision of residential staff, residents

and their children, with a current population of 31 teenagers and 19

babies. Currently certified in ProAct, crisis intervention and CPR/first

aid.

Crate & Barrel

5/2010- 2/2012

Torrance, CA

Furniture Sales Representative-commission plus base, performance based pay

-sales quotas-customer base maintenance and retention, autonomous work

environment.

Supervisor: Nicholas King 310-***-****

*Full-time student between 2007-2010

Verizon Wireless

8/2003- 2/2007

Riverside & Torrance, CA

-Consult with customers to meet their wireless needs -Promote new

products & promotions to increase revenue -Consistently met & exceeded

monthly sales quotas -Trained new sales associates on the floor -Helped

turn negative customer experiences into positive solutions -Provided

positive attitude to co-workers to help increase sales productivity

-Sales floor maintenance & display -Store open & close, trusted as

manager on duty when needed. Supervisor: Julius Estanislao 800-***-****

The Mill Oak & Pine Furniture

4/2001- 1/2003

Torrance, CA

-Consult with customers to meet their furniture & interior design needs

-Carried a sketch book to assist in design needs on the spot

-Consistently met & exceeded monthly sales quotas -Trained new sales

associates on the floor -Managed floor display & design -Long term

customer relationship maintenance -Strong personal customer base -Store

open & close, trusted as manager on duty when needed.

Supervisor: Lisa Vitzthum

-Thank you for your consideration-

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