Project Manager Quality Assurance

Ken Hobbick MBA, CRA, CAPM, SSGB, CNMT, NCT

***** * ****** **** ******** City, TX ********@*****.*** 720-***-****

Summary of Qualifications:

Dedicated results oriented leader with a combination of clinical knowledge, operations management, project

management and business development who is committed to providing superior-quality imaging services and a

proven record of sound operational and fiscal management.

17 years healthcare experience including 10 years in management encompassing radiology, nuclear medicine,

cardiology and oncology from wide array of environments ranging from large multi-center non-profit hospitals,

large academic physician practices, small community hospital, private cardiology practices, specialized IPO

brain imaging centers, oncology practice, and successful independent contractor.

Professional Experience

Affiliate Faculty, Colorado Christian University _2013-Present

Undergraduate On-Line Instruction for Healthcare Administration Program

UT Physicians Texas Medical Center, Cardiovascular Imaging Manager 2011-Present_

Non-Invasive Cardiology Department manager for 18 FTE ‘s providing echocardiography, nuclear

cardiology, stress testing, EKG and Holter/Event Monitoring operating at 5 locations while developing a 6th

location and planning future expansion

Established a Non-Invasive Departmental balanced scorecard setting goals and metrics in the areas of

Quality, Financial, Customer Service and Quality of Work Life

Achieved ICANL accreditation and maintained ICAEL and ICAVL in multi-site environment establishing

and updating quality assurance programs

Budgetary development for 6 cost centers totaling over 2M and fiscal management through cost

containment, volume growth and workflow efficiencies

Project Experience upgrading Cardiology PACs Xcelera to version 3.2 and DICOM connect to export

Reports to Allscripts EMR

Process improvement utilizing LEAN principles to improve efficiencies and standardization while making

quality measures transparent and visible.

Process improvement projects include reducing event monitor ordering process from average of 16 days to

1.8 for the patients to receive an event monitor and report turnaround time for holter monitor reports from

10+ days to 2 days.

Experience implementing electronic physician order entry in a Allscripts EMR environment changing

workflow to maximize efficiency in scheduling and billing process.

Maintain diagnostic equipment inventory with effective management of service contracts saving $40,000

Capital equipment acquisition of 1M+ including Nuclear SPECT cameras, Cardiology PACS upgrades, ABI

machines, and Ultrasound equipment

Work collaboratively with multi-discipline physicians to establish echocardiography clinic for John Ritter

Research Program in Aortic and Vascular Health

Revenue Cycle Management experience utilizing Centricity business solutions with the ability to organize

and analyze trending data to optimize financial and operational performance

Established monitoring process and increase department collections of co-pays and co-insurance to > 90%

Colorado Hematology Oncology, Grapevine Medical LLC. Manager of PET/CT Operations 2010 -2011

Project manager to establish 2200 sq ft PET/CT Department completing ahead of schedule, 2nd phase of

project anticipated 6000 sq ft cancer care center

Developed departmental procedures, operational protocols, and quality assurance program.

Competed accreditation process though American College of Radiology

Performed PET/CT procedures for oncology patients and all aspects of department operations and equipment

QC to maintain regulatory compliance

Helped Negotiate contracts with Radiology group for Oncology PET/CT and maintained a successful

working relationship

Designed marketing materials, patient brochures, and newsletter content for oncology practice.

Worked with radiology group to improve upon imaging protocols introducing the use of contrast and high

resolution CT to improve the PET/CT diagnostic capabilities in Head and Neck cancers.

Pro forma analysis for potential PET/CT cardiac operations seeking beneficial relationships with cardiology

group practices

Developed strategic marketing plan and marketing materials for oncology practice to increase patient volume

and revenue, marketing potential new service lines of F-18 bones scans to urology group practices while

partnering with nuclear pharmacy sales consultants at Cardinal health

Grapevine Medical LLC and Mindgenesis as follows: website: Mindgenesis.net

Helped establish new business venture for oncology practice utilizing PET/CT for Alzheimer’s detection by

helping create Grapevine Medical LLC doing business as Mindgenesis

Worked with Syntermed with the application and operation of Neuro-Q statistical parametric mapping for

PET/CT brain imaging and Alzheimer’s applications developed by Daniel Silverman MD Ph.D at UCLA

Monitored nuclear medicine industry and radiopharmaceutical development with the release of new imaging

agent Amyvid for detection of amyloid plaque in connection with Alzheimer’s disease

Worked with marketing firm of S Robert August, public relations, and creative team to build website for

Mindgenesis and start to establish a web presence and search engine optimization

Participated and filmed in promotional video featuring application of Neuro-Q, narrated by Stacy Gualdani

including interview with Dr Dan Silverman.

Worked with DeOliveriaTwiggCreative to design Mindgenesis logo, name branding and producing marketing

materials

Helped generate Mindgenesis business plan while meeting and recruit active investors which consisted

primarily of people from healthcare background and active physicians

Consulted in negotiation and recruitment of Neurologists and nurse practitioners for collaborative working

relationship with Mindgenesis and patients

Accompanied marketing team as nuclear medicine subject matter expert in application of PET/CT

procedures with Alzheimer’s detection to assisted living homes and nursing care centers. Provided interview

content to company magazine for assisted living residence

Provided Human Resource duties for Mindgenesis: payroll, accounts payable, 401K, and company insurance

Porter Hospital, Denver Nuclear Medicine Technologist/Project Manager 2006 to 2011

All aspects nuclear medicine, PET/CT, radiology department operation, performing diagnostic procedures

according to established protocols and updating department protocols.

Rapid Decision Making trained change facilitator-Six Sigma training

Identified and initiated process improvement projects with the objectives of increased radiology workflow,

improved patient care, and increased patient volume

Project manager for bedside Barcode Medication Verification project with a cross-functional project team

developing project plans and schedule

Brain Matters Inc: Denver Nuclear Medicine Technologist 2006 to 2007

All aspects of nuclear medicine department operation, performed nuclear medicine perfusion brain scanning

according to emerging application protocol

Marketing and Public Relations appearing in special television news segments highlighting the companies

brain scanning applications aired on Denver KMGH channel 7 and PBS Frontline television broadcast

Colorado Heart Clinic: Independent Contractor Nuclear Cardiology 2006

Performed the technical component of myocardial perfusion nuclear stress test in a group cardiology practice

on a contract basis

Heart &Vascular Center of Arizona: Managing Nuclear Medicine Technologist 2001/2005

Responsible for all aspects of nuclear cardiology department and oversee workflow from cardiac echo,

ultrasound, and EKG departments

Business development- helped increase patient volume by 300% within a three year time period through

continuous improvements

Saved group practice in excess of $80,000 per year by initiating updated pharmacological stress protocol, in

addition to increased patient volume and increased patient satisfaction.

Involved in contract negotiations with competing nuclear pharmacies, which amounted to approximately

$50,000 annual savings

Public relations and Marketing appearing in several television news broadcasts aired on FOX 10 news,

Phoenix Arizona, including one live segment.

Phoenix Baptist Hospital: Supervising Nuclear Medicine Technologist 1998 to 2001

24/7 Accountability of all aspects of Nuclear Medicine Department operation

Cross-functional team member participating in the Radiation Safety Committee to oversee the use of

radioactive materials within the hospital.

Clinical Instructor for nuclear medicine students through Gateway Community College

Mayo Clinic Arizona: Nuclear Medicine Technologist/Clinical Coordinator 1996 to 1998

Performed diagnostic nuclear medicine procedures according to established protocols Clinical

Coordinator/Instructor for Mayo Clinic's nuclear medicine students

Education/Certifications

Colorado Christian University: Master of Business Administration 2007 to 2009

International Business trip to Beijing and Shanghai

Graduate Certificate Project Management

Project Management Institute- Certified Associate in Project Management (CAPM)

American Healthcare Radiology Administrators (AHRA) 2012

Certified Radiology Administrator (CRA)

Quality America Six-Sigma Training/ AVR Associates 2011

Certified Six Sigma Green Belt and Lean Six Sigma Training

Nuclear Medicine Technology Certification Board (NMTCB) 2004

Nuclear Cardiology Technology (NCT)

Phoenix College/Techskills: 1999 to 2001

MCSE Computer Networking Courses: A+, CCNA certified (not maintained)

Nuclear Medicine Technology Certification Board (NMTCB) 1996

Certified Nuclear Medicine Technologist (CNMT)

St Cloud State University / Mayo School of Health-Related Sciences 1991 to 1996

Bachelor of Science Nuclear Medicine Technology, cum laude

Professional Achievements/Award

Identified as one of the best research papers through Colorado Christian University MBA program for

“Comparative Analysis of Nuclear Stress Testing and Coronary Angiography as a Means for Quality

Control” Copyright 2007 Unpublished Paper

Received First Place Nationally for a Student Research Poster entitled K.E. Hobbick, D.R. Mack, M.G.

Redfern, T.J. Hardyman, and J.C. Hung “A Better way To Prepare Point Sources For Scintillation Camera”,

by the Technologist Section of the Society of Nuclear Medicine

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